Can't wait to apply?

Tell us more about yourself and we'll call you

Schedule an Interview

ONLINE!

Online Interview Submission

Your request has been submitted. Our technical officer will call you on specified date/time

Current Openings

QUALITY ANALYST

Quality Assurance - He/She should comply with the verification and assessment procedures as laid down by the client and/or by Acquire AP.

QUALITY ANALYST SALES VERIFIER

A sales verifier is responsible for ensuring that sales made by our agents are qualified and follow the standards set forth by our clients.

Technical Support Representative

Fields Help Desk calls and provides support and troubleshooting, ticket routing and escalation. Gathers and analyzes information about the user's issue and determines the best way to resolve their problem. Ensures follow through to resolution. Document and log all contact with users in Track-It! Maintain a professional demeanor at all times.

QUALITY ANALYST SALES VERIFIER

A sales verifier is responsible for ensuring that sales made by our agents are qualified and follow the standards set forth by our clients.

QUALITY ANALYST

Quality Assurance - He/She should comply with the verification and assessment procedures as laid down by the client and/or by Acquire AP.

L2 Voice Engineer

Designing, Building, Implementing and Maintaining Voice and Related Infrastructure via its various administrative interfaces.

Cost Accounting

Financial data analysis, cost management, budgeting and asset management.

Technical Support Representative

Fields Help Desk calls and provides support and troubleshooting, ticket routing and escalation. Gathers and analyzes information about the user's issue and determines the best way to resolve their problem. Ensures follow through to resolution. Document and log all contact with users in Track-It! Maintain a professional demeanor at all times.

QUALITY ANALYST SALES VERIFIER

A sales verifier is responsible for ensuring that sales made by our agents are qualified and follow the standards set forth by our clients.

TEAM LEADER

Manage team performance and responsible for the overall development of the team through weekly coaching and monthly performance review

Team Leader for Learning and Development

The primary responsibility of the role is to implement engaging training programs in response to business training needs. The Learning and Development Team Leader is responsible for supervising the Learning and Development team, including allocating daily tasks, organising the roster to ensure full coverage, coaching, prioritizing the workflow and handling escalated issues. In doing so, the role ensures high level of customer service and performance management skills.

Sales Representative

No Job Description

Quality Analyst

Provides high quality assurance accurate judgment on audits and meet the required numbers, send critical call notifications and track sanctions, provide relevant feedback to agents through their evaluations, attends and facilitate calibration sessions, and send calibration minutes and variance reports.

QUALITY ANALYST SALES VERIFIER

A sales verifier is responsible for ensuring that sales made by our agents are qualified and follow the standards set forth by our clients.

Training Organizational Development Manager

Manages all Training Unit within the organization to ensure resource and trainer allocation for any learning development needs

QUALITY ANALYST

Quality Assurance - He/She should comply with the verification and assessment procedures as laid down by the client and/or by Acquire AP.

QUALITY ANALYST

Quality Assurance - He/She should comply with the verification and assessment procedures as laid down by the client and/or by Acquire AP.

Sales Coach

 Reports directly to a Team Lead of Shift Manager  Provide support to assigned Sales agents in motivating and achieving desired Sales Performance Levels  Assist Team Leads in Callbacks as necessary to secure potential leads  Implement Sales Incentive Plans and Activities to drive team morale and Sales per Day  Assist Team Leads in identifying sales performance gaps and development of Sales initiatives  Assist in communication of product updates in pricing, promotions, campaigns and procedures  Prepare reports as needed on Call and Sales activities  Handle and resolve complex or sensitive customers as needed  Monitor Sales and Service calls through real-time observations

TRAINER

The Trainer’s core responsibility is the development of the company’s frontline employees through the conduct of Foundation Skills and other Program-specific Training courses to meet the requirements of the program, its clients, and, ultimately, their customers. The Trainer is equated to a conduit that allows the successful transferring of learning to a target audience by exhibiting adeptness in leading discussions, creating rapport, handling objections, managing difficult behaviors, and using appropriate feedback methods – all for the promotion and enrichment of the employees’ knowledge, skills, and attitude. The Trainer, being at the forefront of employee development, is also tasked to cultivate a culture of excellence amongst employees – all the time, for he is the first representation of the company’s model employee for every new hire.

Sales Representative

This is a demanding, fast-paced, extremely rewarding job, not for the faint-hearted. You will need to be enthusiastic, have excellent communication skills, resilience and have the desire to succeed. As Outbound Sales Representative, you will sell products and services to consumers, specifically for the Australian market, on behalf of businesses of all types that ranges from food, beverage, car breakdown policy and travel club membership.

Level 2 Sales Representative (Asia)

This is a demanding, fast-paced, extremely rewarding job, not for the faint-hearted. You will need to be enthusiastic, have excellent communication skills, resilience and have the desire to succeed. As Outbound Sales Representative, you will qualify and schedule guest for vacation ownership presentations.

IT Service Desk

Acquire's IT team is one of the best in the industry as it encompasses skills and disciplines that can work in a fast paced and challenging environment, working across multiple technologies. We modify technical solutions to meet our clients’ needs. Most of the systems we use to help them are in house technologies, Windows, CRM's, Ticketing Systems, and much more.

QA Analyst

Responsible for ensuring product or service meets the established standards of quality including reliability, usability and performance.

ICT Service Catalogue Specialist

Acquire's IT team is one of the best in the industry as it encompasses skills and disciplines that can work in a fast paced and challenging environment, working across multiple technologies. We modify technical solutions to meet our clients’ needs. Most of the systems we use to help them are in house technologies, Windows, CRM's, Ticketing Systems, and much more.

L2 Voice Engineer

Designing, Building, Implementing and Maintaining Voice and Related Infrastructure via its various administrative interfaces.

Trainer- Sales

Develops, maintains and improves program modules and instructional materials Responsible in delivering program-specific training to new hire and existing employees

IB SALES REP L1

You will be responsible to make range of outbound and inbound calls, whilst providing excellent customer service. Offer postpaid plans to Australian consumer for mobile, wireless broadband, home phone, VOIP and other telecommunication products and services.

Outbound Appointment Setting Associate

Hunting for new leads and sales opportunities.

Compliance Officer

The Compliance Lead is responsible for the management of compliance tasks and projects which include ensuring quality standards, reporting, process flow analysis, procedural documentation and training.

Recruitment Supervisor

The Recruitment Supervisor will be responsible for ensuring that all hiring requests of the campaign are met. Activities for this position would include sourcing, recruiting, new employee set up and general inquiries managing number of recruiters in the team.

Senior Mobile Application Developer

Create applications on Android and iOS

Desktop Support Technician

Monitor user and system adherence to security standards.

Customer Service Representative

-• Answer inbound phone calls, make outbound calls, respond to e-mail, and manage chat sessions as assigned in accordance with established service level objectives.

Chat Support Agent

Acts as the intermediary between consumers and trades professionals to resolve consumer requests and questions related to their job.

IT Service Desk

Acquire's IT team is one of the best in the industry as it encompasses skills and disciplines that can work in a fast paced and challenging environment, working across multiple technologies. We modify technical solutions to meet our clients’ needs. Most of the systems we use to help them are in house technologies, Windows, CRM's, Ticketing Systems, and much more.

Senior Front End Developer

LK Property Group have more than 20 years’ experience and are known for their pursuit of exceptional design in developing dynamic, contemporary living spaces. Further to success in the Melbourne property landscape, the group has recently acquired the National Basketball League of Australia and managed to turn it into the second biggest sport in Australia in just over 18 months, with over 6 million viewers in Australia and 12 million viewers in China. Come be part of a young and driven team of designers and developers that are passionate about success and goal driven marketing. You will be given the freedom to grow and learn as well as bring your own ideas and methods to the table, we adhere to a standard of excellence that will propel you into the next phase of your career.

Customer Service Representative

Provides excellent customer service via inbound calls, chat and email. Task also includes basic outbound calls to courier to check on schedule and status of delivery.

Team Lead

Open Colleges is Australia's leader in online learning

Trials Representative

Your role is focused on outbound calling to businesses within the building and construction industry to promote the campaign's website and generate a free trial of the product, to grow client numbers.

Trials Representative

Your role is focused on outbound calling to businesses within the building and construction industry to promote the campaign's website and generate a free trial of the product, to grow client numbers.

Trade Support Representative

Your role is focused on supporting the Trade Support department to ensure our clients are able to speak to someone from the campaign every time they call.

Trade Support Representative

Your role is focused on supporting the Trade Support department to ensure our clients are able to speak to someone from the campaign every time they call.

Software Quality Analyst

The Software Quality Assurance Analyst focuses on developing and executing software test plans to identify software problems and their causes. The position demands flexibility, self-initiative, and regular management of changing priorities in the fast changing work environment.

Senior Web Applications Developer

A senior web developer must be able to lead a custom web development throughout the entire project life cycle. The senior web developer must be capable of full cycle project development including application architecture, design input, site layout/user interface, database design/programming, and PHP development. He/she will mentor the web developers in the design, scalability, usability and optimization of newly developed applications. They will assist during user acceptance tests and provide functional support during roll out.

Web Applications Developer

A web developer must be able to lead a custom web development throughout the entire project life cycle. The web developer must be capable of full cycle project development including application architecture, design input, site layout/user interface, database design/programming, and PHP development. He/she must consider the scalability and usability of new applications. They will assist during user acceptance tests and provide functional support during roll out.

Collections Agent L1

Achieving and exceeding individual and team targets provided by the company whilst building and maintaining customer relationships and supporting the achievement of company objectives. Collaborating with team members to create a supportive and happy work environment, which fosters individual development and achievement.

Universal Agent

The Universal Agent is a highly skilled person who is responsible for providing superior level of customer service, support and satisfaction for new and existing customers focusing on first point resolution. This role requires full ownership and accountability for the customer with the drive and passion to deliver options to ensure the customer’s needs are met through inbound and outbound activities. This role is responsible for inbound calls including assisting with customer and dealer enquiries, providing financing and leasing options to influence customer decision as a continuum of the sales process, processing and settlement of applications and consistently delivering a superior customer experience through excellent service quality, product knowledge and opportunity identification. This role also involves outbound campaign contacts to new and existing customers. Contacts will contribute to revenue growth in acquisition of new business by providing commercially astute finance and leasing options, increase customer value through cross selling and influencing skills and increase customer tenure through enhanced relationship management.

Customer Care Consultant

The Customer Care Consultant‘s primary objective is to maximise sales and retention opportunities via voice and digital channels while providing excellence in customer service. The position exists to provide accurate and comprehensive information and advice about nib’s products and services, ensure that products meet the needs of customers and efficiently deal with customer/policy holder enquiries and complaints.

Customer Care Consultant

The Customer Care Consultant‘s primary objective is to maximise sales and retention opportunities via voice and digital channels while providing excellence in customer service. The position exists to provide accurate and comprehensive information and advice about nib’s products and services, ensure that products meet the needs of customers and efficiently deal with customer/policy holder enquiries and complaints.

Customer Service Team Leader

The Customer Care Team Leader has the responsibility to ensure that ‘every contact counts’. They do this by coaching and developing the performance of team members and executing necessary actions for their motivation when required. Using effective communication skills, Customer Care Team Leaders must translate the company’s purpose, values and vision to the frontline. A Team leader is knowledgeable and should have familiarity of all products, procedures, policies and reporting. Customer Care Team Leaders identify issues and solutions for continuous improvement of nib’s business performance.

QUALITY ANALYST

Quality Assurance - He/She should comply with the verification and assessment procedures as laid down by the client and/or by Acquire AP.

Customer Service Team Leader

The Customer Care Team Leader has the responsibility to ensure that ‘every contact counts’. They do this by coaching and developing the performance of team members and executing necessary actions for their motivation when required. Using effective communication skills, Customer Care Team Leaders must translate the company’s purpose, values and vision to the frontline. A Team leader is knowledgeable and should have familiarity of all products, procedures, policies and reporting. Customer Care Team Leaders identify issues and solutions for continuous improvement of nib’s business performance.

Universal Agent

The Universal Agent is a highly skilled person who is responsible for providing superior level of customer service, support and satisfaction for new and existing customers focusing on first point resolution. This role requires full ownership and accountability for the customer with the drive and passion to deliver options to ensure the customer’s needs are met through inbound and outbound activities. This role is responsible for inbound calls including assisting with customer and dealer enquiries, providing financing and leasing options to influence customer decision as a continuum of the sales process, processing and settlement of applications and consistently delivering a superior customer experience through excellent service quality, product knowledge and opportunity identification. This role also involves outbound campaign contacts to new and existing customers. Contacts will contribute to revenue growth in acquisition of new business by providing commercially astute finance and leasing options, increase customer value through cross selling and influencing skills and increase customer tenure through enhanced relationship management.

Universal Agent

The Universal Agent is a highly skilled person who is responsible for providing superior level of customer service, support and satisfaction for new and existing customers focusing on first point resolution. This role requires full ownership and accountability for the customer with the drive and passion to deliver options to ensure the customer’s needs are met through inbound and outbound activities. This role is responsible for inbound calls including assisting with customer and dealer enquiries, providing financing and leasing options to influence customer decision as a continuum of the sales process, processing and settlement of applications and consistently delivering a superior customer experience through excellent service quality, product knowledge and opportunity identification. This role also involves outbound campaign contacts to new and existing customers. Contacts will contribute to revenue growth in acquisition of new business by providing commercially astute finance and leasing options, increase customer value through cross selling and influencing skills and increase customer tenure through enhanced relationship management.

TEAM LEADER

No Job Description

Salesforce Administrator

No Job Description

Creative Supervisor

No Job Description