Can't wait to apply?

Tell us more about yourself and we'll call you

Online Interview Submission

Your request has been submitted. Our technical officer will call you on specified date/time

Current openings

IT Network Support Staff

Monitor user and system adherence to security standards.

Business Continuity Analyst

As a Business Continuity Analyst you will develop, maintain, or implement business continuity and disaster recovery strategies and solutions, including risk assessments, business impact analyses, strategy selection, and documentation of business continuity and disaster recovery procedures. Plan, conduct, and debrief regular mock-disaster exercises to test the adequacy of existing plans and strategies, updating procedures and plans regularly.

On-Site Support Staff

Monitor user and system adherence to security standards.

Front End Web Developer

• Exceptional level of concentration and commitment

ICT Security Analyst

ICT Security & Audit

TRAINER

The Trainer’s core responsibility is the development of the company’s frontline employees through the conduct of Foundation Skills and other Program-specific Training courses to meet the requirements of the program, its clients, and, ultimately, their customers. The Trainer is equated to a conduit that allows the successful transferring of learning to a target audience by exhibiting adeptness in leading discussions, creating rapport, handling objections, managing difficult behaviors, and using appropriate feedback methods – all for the promotion and enrichment of the employees’ knowledge, skills, and attitude. The Trainer, being at the forefront of employee development, is also tasked to cultivate a culture of excellence amongst employees – all the time, for he is the first representation of the company’s model employee for every new hire.

TRAINER

The Trainer’s core responsibility is the development of the company’s frontline employees through the conduct of Foundation Skills and other Program-specific Training courses to meet the requirements of the program, its clients, and, ultimately, their customers. The Trainer is equated to a conduit that allows the successful transferring of learning to a target audience by exhibiting adeptness in leading discussions, creating rapport, handling objections, managing difficult behaviors, and using appropriate feedback methods – all for the promotion and enrichment of the employees’ knowledge, skills, and attitude. The Trainer, being at the forefront of employee development, is also tasked to cultivate a culture of excellence amongst employees – all the time, for he is the first representation of the company’s model employee for every new hire.

TRAINER

The Trainer’s core responsibility is the development of the company’s frontline employees through the conduct of Foundation Skills and other Program-specific Training courses to meet the requirements of the program, its clients, and, ultimately, their customers. The Trainer is equated to a conduit that allows the successful transferring of learning to a target audience by exhibiting adeptness in leading discussions, creating rapport, handling objections, managing difficult behaviors, and using appropriate feedback methods – all for the promotion and enrichment of the employees’ knowledge, skills, and attitude. The Trainer, being at the forefront of employee development, is also tasked to cultivate a culture of excellence amongst employees – all the time, for he is the first representation of the company’s model employee for every new hire.

Compliance Implementations Analyst

DUTIES AND RESPONSIBILITIES

Front End Developer

Front End Developer

Sourcing Supervisor

You’re the genie that fulfils our talent attraction to support organization growth. As a sourcing supervisor, you will be assisting the sourcing manager for PH wide deliveries in implementing tactical and strategic sourcing activities to help strengthen brand image, increase applications for different agent and support roles and become the employer of choice. You will supervise all sourcing channels ; Referral program, Online and Social Media, External Marketing, Partnerships and Vendor management in assuring consistent progression and innovation of current processes to become ahead of the game amongst competitors.

Customer Service and Technical Support Agent

BTB – BUILDING TELCO BUSINESSES is a progressive, fast growing wholesale telecommunications company, servicing Retail Service Providers, handling their Billing, Provisioning, Customer Service and Debt Collection Services. Our company has been built from the ground up with state of the art systems and processes using the extensive experience of our people, who have a combined industry experience of over 100+ years in the telecommunications industry. Our aim is to be the leader in the wholesale aggregation market providing unique and complete Tier 1 product offerings, coupled with best of breed technology, systems and processes, enabling our partners to succeed in the marketplace. More information about BTB – BUILDING TELCO BUSINESSES can be found at our Website. www.btbaustralia.com.au We are seeking for experienced level 2 Helpdesk/ Technical Support agents to join our growing team for immediate start. Full Training is provided with the job. Huge opportunity for professional growth.

Software QA Tester

Design test plans, scenarios, scripts, or procedures. Test system modifications to prepare for implementation

Helpdesk Technician L1

As a Help Desk Technician Level 1, your role is vital in keeping our customers happy and contributing to our organization’s growth and success.

Helpdesk Technician L1

As a Help Desk Technician Level 1, your role is vital in keeping our customers happy and contributing to our organization’s growth and success.

Inside Sales Representative

Reporting directly to the Manager of Sales Development, Continuum is looking for an exceptionally motivated outbound sales representative. You will communicate to lists of “C” level prospects, pitch the benefits of Continuum’s vertically integrated IT management platform, value of Continuum partnership, pricing review, and close Continuum partnership agreements. You will need to manage a sales pipeline that supports you sales quota.

Sales Development Appointment Setters

Reporting directly to the Manager of Sales Development, Continuum is looking for an exceptionally motivated outbound sales representative. You will call into our lists of prospects, pitch the benefits of Continuum’s vertically integrated IT management platform, and schedule appointments for our Account Executive and Channel Development teams.

Technical Sales Engineer

The Technical Sales Engineer is a partner-facing expert on Continuum’s products who helps to ensure partner satisfaction by taking partners through an evaluation and providing enablement, training, and support via phone and email.

Local IT

No Job Description

Customer Care Consultant

The Customer Care Consultant‘s primary objective is to maximise sales and retention opportunities via voice and digital channels while providing excellence in customer service. The position exists to provide accurate and comprehensive information and advice about nib’s products and services, ensure that products meet the needs of customers and efficiently deal with customer/policy holder enquiries and complaints.

Business Process Analyst

As a Business Process Analyst, you’ll be working with relevant departments to ensure that company's security controls, policies and procedures are kept up to date and compliant to applicable laws and regulations.

E-commerce Coordinator

The E-Commerce Coordinator enhance the customer experience by improving how customers find and buy products from a prioritized set of revenue driving categories

Allocations Officer

.As an Allocations Officer, you’ll assist in providing a superior level of customer service through resolving all branch, internal and external customer enquiries relating to the “Allocations” functions.

Inside Sales Manager

Reporting directly to the Manager of Sales Development in USA, Continuum is looking for an exceptionally motivated onsite sales manager. You will be responsible for performance of Manila Sales Development Representative and Inside Sales Representative Team. You will need to manage a lead development to support US based Channel Development and Account Executives. You will be required to drive sales of new partner agreements and introductory appointments for North America sales acquisition team.

IT Shift Supervisor

Supervises the Help Desk staff including consultation on performance evaluations and disciplinary responsibilities.

Claims Ancillary Officer

This position is responsible for processing customer ancillary claims and other ancillary functions, in a manner that is effective, efficient and focused on outstanding customer service.

Credit Risk Officer

The role has several key focusses designed to support sustainable and profitable growth. These include effectively managing and minimising financial risk exposure relating to customers seeking credit and being responsible for the prompt actioning and resolution of payment defaults to reduce the number of days a sale is outstanding.

Credit Risk Officer

The role has several key focusses designed to support sustainable and profitable growth. These include effectively managing and minimising financial risk exposure relating to customers seeking credit and being responsible for the prompt actioning and resolution of payment defaults to reduce the number of days a sale is outstanding.

Sourcing Graphic Artist

A SNAPSHOT OF YOUR ROLE You’re the genie that fulfils our talent attraction to support organization growth. As a graphic artist, you will be conceptualizing and creating ad materials both poster and video layout to support and help strengthen employer brand that will increase applications for different agent and support roles and become the employer of choice. You will cater to different sourcing channels; Branding, Referral program, Online and Social Media, External Marketing, Partnerships and Vendor management.

Commercial Inventory Coordinator (Keyer)

The Commercial Inventory (CI) Coordinator (Keyer) is responsible for the provision of various services pertaining to the integrity, use and application of the Network’s commercial inventory including preparation and reconciliation of commercial telecast schedules; sourcing and application of keying instructions to booked airtime; co-ordination of commercial material delivery and administration of the Seven Network commercial library.

Sales Representative - B2C

To contact prospects with the objective of signing retailers for Long Distance phonecards products. To meet overall sales targets, performance targets and standards as specified. Take responsibility for personal performance by constructively self assessing performance against SLA’s / KPI’s. To enter details into the database as required

Back Office Administrator

The Back Office Administrator role is responsible with updating and maintaining the subcontractor database as well as gathering information to complete the data necessary.

Bank Reconciliation Officer

As a Bank Reconciliation Officer, your role is vital in keeping our customers happy and contributing to our organization’s growth and success.

Accounts Payable & Expense Management Lead

Supervising, coaching and overseeing the daily operations of the SMS Accounts Payable & Expense Management team for the Seven Network, Pacific Magazines, The Pacific Plus Company and Impact Merchandising

Accounts Payable & Expense Management Officer

Full-function accounts payable processing Full-function expense management processing

ICT Project Manager

No Job Description

Unified Communications Engineer

As Unified Communications Engineer, you are responsible in ensuring that all employment and personal information of employees are kept and handled in accordance with existing company policies on Information Security and Data Privacy.

Business Development Manager

You’ll hunt for new business opportunities in the enterprise market, selling our outsourced contact centre services. Using a consultancy-led approach when making pitches to C-level management, you’ll thrive in learning about their needs and tailor solutions accordingly.

General Manager - Client Relationships

As a member of the Senior Leadership Team, you’ll lead, manage and develop a team of Client Relationship Managers (CRMs based in AU). You’ll provide consistent and sustained relationship-building processes for internal and external customers that ensure program and business success. You’ll be travelling to Manila; some travel maybe required to the US and the Dominican Republic, if required.

General Manager – Sales

As the General Manager for Sales, you’ll provide leadership, drive growth and profitability for the Acquire business, effectively managing the company’s sales of products and services within Asia Pacific. You’ll ensure consistent, profitable growth in sales revenues through planning, recruitment and management of sales personnel as well as identify objectives, strategies and action plans to improve short- and long-term sales and revenue.

Head of Compliance

You will be responsible for Acquire BPO’s global compliance (excluding financial compliance) practices by identifying, implementing and managing legislative standards and changes. Implementation and maintenance of controls and systems will be vital to ensure all processes are being adhered to with comprehensive reporting.

Project Manager

You’ll manage the successful onboarding of all new clients, working closely with internal sales, technical and service delivery teams to ensure a smooth transition and integration process. You’ll be responsible for overseeing project delivery and aligning projects with our company strategy, commitments, SLAs and goals.

Service Delivery Manager

We are currently seeking a Service Delivery Manager to manage the delivery of technical solutions for on-boarding of new clients. • Senior role reporting to CTO - working with a global team • Identify technical requirements then coordinating teams & resources • Join a successful, strategic and dynamic organisation We are currently seeking a Service Delivery Manager (SDM) to join our technical team. Reporting to the CTO, this person will manage the delivery of budgets and solutions for all customer ICT requirements, ensuring they are defined within a project scope, and the highest levels of customer satisfaction are provided at all times. Acquire BPO is an award-winning, global business outsourcer that offers a diverse range of services including back office support, customer acquisition, customer service, technical support and application development. With a workforce of 7,000 worldwide.

Sr. Sales Representative

Monitor and report on performance of Capify representatives.

Outbound Sales Representative

Obtain and validate client information by calling leads/opportunities.

Sales Support Agent

Handle all aspects of the Quality Assurance process – including data entry, Listening to calls, updating internal and external reps with various reports and responding to management queries and concerns.

TRAINER

The Trainer’s core responsibility is the development of the company’s frontline employees through the conduct of Foundation Skills and other Program-specific Training courses to meet the requirements of the program, its clients, and, ultimately, their customers. The Trainer is equated to a conduit that allows the successful transferring of learning to a target audience by exhibiting adeptness in leading discussions, creating rapport, handling objections, managing difficult behaviors, and using appropriate feedback methods – all for the promotion and enrichment of the employees’ knowledge, skills, and attitude. The Trainer, being at the forefront of employee development, is also tasked to cultivate a culture of excellence amongst employees – all the time, for he is the first representation of the company’s model employee for every new hire.

Universal Agent

The Universal Agent is a highly skilled person who is responsible for providing superior level of customer service, support and satisfaction for new and existing customers focusing on first point resolution. This role requires full ownership and accountability for the customer with the drive and passion to deliver options to ensure the customer’s needs are met through inbound and outbound activities. This role is responsible for inbound calls including assisting with customer and dealer enquiries, providing financing and leasing options to influence customer decision as a continuum of the sales process, processing and settlement of applications and consistently delivering a superior customer experience through excellent service quality, product knowledge and opportunity identification. This role also involves outbound campaign contacts to new and existing customers. Contacts will contribute to revenue growth in acquisition of new business by providing commercially astute finance and leasing options, increase customer value through cross selling and influencing skills and increase customer tenure through enhanced relationship management.

Senior Content Writer

You will generate, edit and organize content that strengthens the brandon all offline and online platforms for prospects, clients and employees. You should have a strong ability to write compelling and concise copy, edit content efficiently, manage and optimize digital and hard copy content libraries, research andanalyze relevant topics.

Back End Developer

No Job Description

iOS Developer

Development and submission of iPhone apps to the Apple Store

Digital Marketing Coordinator

The Digital Marketing Coordinator is responsible for assisting in the execution of short and long-term email marketing campaigns. This role supports the day to day operations for our email efforts including customer sign up series, welcome series, drip campaigns plus weekly EDM and sale notifications. This position has a direct impact on sales and traffic, contributing to the overall weekly sales targets.

Universal Agent

The Universal Agent is a highly skilled person who is responsible for providing superior level of customer service, support and satisfaction for new and existing customers focusing on first point resolution. This role requires full ownership and accountability for the customer with the drive and passion to deliver options to ensure the customer’s needs are met through inbound and outbound activities. This role is responsible for inbound calls including assisting with customer and dealer enquiries, providing financing and leasing options to influence customer decision as a continuum of the sales process, processing and settlement of applications and consistently delivering a superior customer experience through excellent service quality, product knowledge and opportunity identification. This role also involves outbound campaign contacts to new and existing customers. Contacts will contribute to revenue growth in acquisition of new business by providing commercially astute finance and leasing options, increase customer value through cross selling and influencing skills and increase customer tenure through enhanced relationship management.

Leads Verification Specialist

As a Lead Verification Specialist, you’ll primarily be responsible for gathering accurate marketable data from the targeted universe and entering this information into a proprietary data-entry system, demonstrating the highest expertise in speed of entry, accuracy of content and professionalism in any direct company contact.

Team Leader

As a Team Leader, you’ll be primarily responsible for leading a team of 10-15 S&MS Leads verification Specialists within an outbound call centre environment.

Universal Agent

The Universal Agent is a highly skilled person who is responsible for providing superior level of customer service, support and satisfaction for new and existing customers focusing on first point resolution. This role requires full ownership and accountability for the customer with the drive and passion to deliver options to ensure the customer’s needs are met through inbound and outbound activities. This role is responsible for inbound calls including assisting with customer and dealer enquiries, providing financing and leasing options to influence customer decision as a continuum of the sales process, processing and settlement of applications and consistently delivering a superior customer experience through excellent service quality, product knowledge and opportunity identification. This role also involves outbound campaign contacts to new and existing customers. Contacts will contribute to revenue growth in acquisition of new business by providing commercially astute finance and leasing options, increase customer value through cross selling and influencing skills and increase customer tenure through enhanced relationship management.

Universal Agent

The Universal Agent is a highly skilled person who is responsible for providing superior level of customer service, support and satisfaction for new and existing customers focusing on first point resolution. This role requires full ownership and accountability for the customer with the drive and passion to deliver options to ensure the customer’s needs are met through inbound and outbound activities. This role is responsible for inbound calls including assisting with customer and dealer enquiries, providing financing and leasing options to influence customer decision as a continuum of the sales process, processing and settlement of applications and consistently delivering a superior customer experience through excellent service quality, product knowledge and opportunity identification. This role also involves outbound campaign contacts to new and existing customers. Contacts will contribute to revenue growth in acquisition of new business by providing commercially astute finance and leasing options, increase customer value through cross selling and influencing skills and increase customer tenure through enhanced relationship management.

Universal Agent

The Universal Agent is a highly skilled person who is responsible for providing superior level of customer service, support and satisfaction for new and existing customers focusing on first point resolution. This role requires full ownership and accountability for the customer with the drive and passion to deliver options to ensure the customer’s needs are met through inbound and outbound activities. This role is responsible for inbound calls including assisting with customer and dealer enquiries, providing financing and leasing options to influence customer decision as a continuum of the sales process, processing and settlement of applications and consistently delivering a superior customer experience through excellent service quality, product knowledge and opportunity identification. This role also involves outbound campaign contacts to new and existing customers. Contacts will contribute to revenue growth in acquisition of new business by providing commercially astute finance and leasing options, increase customer value through cross selling and influencing skills and increase customer tenure through enhanced relationship management.

CS REP. L1

Customer Service Representative provides first call resolution to our customers.

Universal Agent

The Universal Agent is a highly skilled person who is responsible for providing superior level of customer service, support and satisfaction for new and existing customers focusing on first point resolution. This role requires full ownership and accountability for the customer with the drive and passion to deliver options to ensure the customer’s needs are met through inbound and outbound activities. This role is responsible for inbound calls including assisting with customer and dealer enquiries, providing financing and leasing options to influence customer decision as a continuum of the sales process, processing and settlement of applications and consistently delivering a superior customer experience through excellent service quality, product knowledge and opportunity identification. This role also involves outbound campaign contacts to new and existing customers. Contacts will contribute to revenue growth in acquisition of new business by providing commercially astute finance and leasing options, increase customer value through cross selling and influencing skills and increase customer tenure through enhanced relationship management.

Universal Agent

The Universal Agent is a highly skilled person who is responsible for providing superior level of customer service, support and satisfaction for new and existing customers focusing on first point resolution. This role requires full ownership and accountability for the customer with the drive and passion to deliver options to ensure the customer’s needs are met through inbound and outbound activities. This role is responsible for inbound calls including assisting with customer and dealer enquiries, providing financing and leasing options to influence customer decision as a continuum of the sales process, processing and settlement of applications and consistently delivering a superior customer experience through excellent service quality, product knowledge and opportunity identification. This role also involves outbound campaign contacts to new and existing customers. Contacts will contribute to revenue growth in acquisition of new business by providing commercially astute finance and leasing options, increase customer value through cross selling and influencing skills and increase customer tenure through enhanced relationship management.