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Current Openings

Customer Care Advisor

No Job Description

TRAINER

No Job Description

TEAM LEADER

No Job Description

Network Support Staff

No Job Description

IT Shift Supervisor

Supervises the Help Desk staff including consultation on performance evaluations and disciplinary responsibilities.

L2 Voice Engineer

No Job Description

Project Manager

Oversees the planning, implementation, and tracking of a specific short-term or transformational project of the Philippine Business Operation which has a beginning, an end, and specified deliverables representing the client's or organization’s interests

INSTRUCTIONAL DESIGNER

No Job Description

Reports Associate

No Job Description

Sales Representative

Acquire BPO is looking to expand its sales team at the top of the funnel. We're looking for a capable and hardworking Outbound Sales Representative to join our successful team! This is a demanding, fast-paced, extremely rewarding job, not for the faint-hearted. You will need to be enthusiastic, have excellent communication skills, resilience and have the desire to succeed. As Outbound Sales Representative, you will sell products and services to consumers, specifically for the Australian market, on behalf of businesses of all types that ranges from food, beverage, car breakdown policy and travel club membership. It can be challenging work, but you’ll be rewarded with commissions as you exceed your sales goals. Most of the sales programs are easy-to-learn, so you can begin earning commissions quickly. You must be able to handle calls and navigate the computer, while providing superb service.

Sales Representative

Acquire BPO is looking to expand its sales team at the top of the funnel. We're looking for a capable and hardworking Outbound Sales Representative to join our successful team! This is a demanding, fast-paced, extremely rewarding job, not for the faint-hearted. You will need to be enthusiastic, have excellent communication skills, resilience and have the desire to succeed. As Outbound Sales Representative, you will sell products and services to consumers, specifically for the Australian market, on behalf of businesses of all types that ranges from food, beverage, car breakdown policy and travel club membership. It can be challenging work, but you’ll be rewarded with commissions as you exceed your sales goals. Most of the sales programs are easy-to-learn, so you can begin earning commissions quickly. You must be able to handle calls and navigate the computer, while providing superb service.

Sales Representative

Acquire BPO is looking to expand its sales team at the top of the funnel. We're looking for a capable and hardworking Outbound Sales Representative to join our successful team! This is a demanding, fast-paced, extremely rewarding job, not for the faint-hearted. You will need to be enthusiastic, have excellent communication skills, resilience and have the desire to succeed. As Outbound Sales Representative, you will sell products and services to consumers, specifically for the Australian market, on behalf of businesses of all types that ranges from food, beverage, car breakdown policy and travel club membership. It can be challenging work, but you’ll be rewarded with commissions as you exceed your sales goals. Most of the sales programs are easy-to-learn, so you can begin earning commissions quickly. You must be able to handle calls and navigate the computer, while providing superb service.

Sales Representative

Acquire BPO is looking to expand its sales team at the top of the funnel. We're looking for a capable and hardworking Outbound Sales Representative to join our successful team! This is a demanding, fast-paced, extremely rewarding job, not for the faint-hearted. You will need to be enthusiastic, have excellent communication skills, resilience and have the desire to succeed. As Outbound Sales Representative, you will sell products and services to consumers, specifically for the Australian market, on behalf of businesses of all types that ranges from food, beverage, car breakdown policy and travel club membership. It can be challenging work, but you’ll be rewarded with commissions as you exceed your sales goals. Most of the sales programs are easy-to-learn, so you can begin earning commissions quickly. You must be able to handle calls and navigate the computer, while providing superb service.

Sales Representative

Providing excellent customer service and driving positive results is key to customer satisfaction. As an Outbound Sales Travel Consultant, you will be assisting enthusiastic travelers join a club where they get massive discounts and privileges with travel and accommodation

Sales Representative

Providing excellent customer service and driving positive results is key to customer satisfaction. As an Outbound Sales Travel Consultant, you will be assisting enthusiastic travelers join a club where they get massive discounts and privileges with travel and accommodation

QUALITY ANALYST TEAM LEADER

This will be supporting Megapath account

Client Content Specialist

Plays a key role in contacting our clients to generate stories to publish on hipages.com.au, to ensure every client has a complete profile, helping them to win more work and to improve hipages SEO rankings

OB SALES REP L1

No Job Description

OB SALES REP L1

You will be responsible to make range of outbound and inbound calls, whilst providing excellent customer service. Offer postpaid plans to Australian consumer for mobile, wireless broadband, home phone, VOIP and other telecommunication products and services.

Inbound Billing

No Job Description

OB SALES REP L1

You will be responsible to make range of outbound and inbound calls, whilst providing excellent customer service. Offer postpaid plans to Australian consumer for mobile, wireless broadband, home phone, VOIP and other telecommunication products and services.

Sales Team Leader

No Job Description

Laser Plumbing Virtual Admin

You are the frontline of our business. You must uphold the company ethos of being “totally dependable”. We look to you to carry out your role in accordance with the guidelines below so that we can live up to our claim of being 'totally dependable'

OB SALES REP L1

Veda is a data analytics business. As the leading provider of credit information and analysis in Australia and New Zealand, we act as the conduit between the data that we accumulate, and the insights that this data provides for our customers. Our core product offering includes the provision of credit reports in relation to individuals and businesses. From our stable core credit bureau business, Veda has expanded to deliver a suite of credit and other analytical products targeted to specific industry segment needs. Veda's data includes credit information on 20 million individuals and 5.7 million commercial entities in Australia and New Zealand.

OB SALES REP L1

You will be responsible to make range of outbound and inbound calls, whilst providing excellent customer service. Offer postpaid plans to Australian consumer for mobile, wireless broadband, home phone, VOIP and other telecommunication products and services.

OB SALES REP L1

You will be responsible to make range of outbound and inbound calls, whilst providing excellent customer service. Offer postpaid plans to Australian consumer for mobile, wireless broadband, home phone, VOIP and other telecommunication products and services.

Campus Registrar

Daily attendance posting Process enrollment files Process phase and status changes and reviewing for accuracy Generate Director Critical Indicator Reports Generate Instructor Class Rosters Conduct Active Audits of Student Record Entry Processes probation reports, provide campus with probation letters and monitor response. Create graduate packets and provide to campus Audit grade submission and posting Processes Future Starts Pictures to generate badge templates for campus Creates Courses and set up grade books for New Starts in DSIS Complete Reinstatement Checklist Complete Satisfactory Academic Progress Certifications Verify completion, placement and licensure as requested Text notifications regarding absences and campus announcements Email notifications regarding reminders and awareness of Federal and Campus policies

Desktop Support Technician

Monitor user and system adherence to security standards.

Salesforce Administrator

No Job Description

Outbound Sales Agent

No Job Description

Collections Agent L1

Your role is focused on outbound calls to Hipages group customers of with outstanding invoices to collect a payment.

Operations Manager

No Job Description

Customer Service Level 1

No Job Description

OB SALES REP L1

You will be responsible to make range of outbound and inbound calls, whilst providing excellent customer service. Offer postpaid plans to Australian consumer for mobile, wireless broadband, home phone, VOIP and other telecommunication products and services.

Outbound Customer Service Rep

The Outbound Customer Service Representative’s primary task is to call new and existing clients to help ensure uploaded details are correct, to welcome new customers, and to resolve customer concerns with use of a new marketplace mobile appthe 5Miles App. The outbound representative will call customer data supplied by the app 5Miles and deliver presentations and outcomes from a pre-written script and process, using telephony, computer databases and programs to speak to the customer to help them navigate and effectively use the 5Miles applicationmarketplace mobile application. CSAR’s will use the information provided in the databases to upload customer information and ensure data is valid and correct

TEAM LEADER

Launched in 2014, we at 5miles are working to create the best experience for local buying and selling online. We developed the 5miles app because we were fed up with online marketplaces that are hard to browse, charge expensive listing fees, and are full of spammers and fakes. We wanted to create a simple and safe environment where buyers and sellers can easily trade goods from the palm of their hand. Using the power of your mobile phone, 5miles has made selling as simple as taking a selfie and buying as easy as commenting on one. And free for everyone to use.

Customer Acquisition Services Agent

FlexiGroup tailor a wide range of unique finance solutions for consumers and businesses of all sizes through our trusted network of partners. We specialise in innovative leasing solutions, broadband, mobile phone plans, mobile payment solutions and a range of interest free and no interest ever products.

Senior PHP Developer

No Job Description

Sales Representative

Acquire BPO is looking to expand its sales team at the top of the funnel. We're looking for a capable and hardworking Outbound Sales Representative to join our successful team! This is a demanding, fast-paced, extremely rewarding job, not for the faint-hearted. You will need to be enthusiastic, have excellent communication skills, resilience and have the desire to succeed. As Outbound Sales Representative, you will sell products and services to consumers, specifically for the Australian market, on behalf of businesses of all types that ranges from food, beverage, car breakdown policy and travel club membership. It can be challenging work, but you’ll be rewarded with commissions as you exceed your sales goals. Most of the sales programs are easy-to-learn, so you can begin earning commissions quickly. You must be able to handle calls and navigate the computer, while providing superb service.

Frontend Developer

At Oxygen Ventures, we source, build, and invest in scalable digital enterprises – taking groundbreaking companies from concept to reality. Our Manila Team supports end-to-end product development of startups we invest in.

NODE.JS DEVELOPER

The Node.js Developer is responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application.

Senior Frontend Developer

At Oxygen Ventures, we source, build, and invest in scalable digital enterprises – taking groundbreaking companies from concept to reality. Our Manila Team supports end-to-end product development of startups we invest in.

QA Sr. Analyst

At Oxygen Ventures, we source, build, and invest in scalable digital enterprises – taking groundbreaking companies from concept to reality. Our Manila Team supports end-to-end product development of startups we invest in.

Offshore Accountant

No Job Description

ACCOUNTANT - FINANCIAL REPORTING

Financial Reporting tasks

ACCOUNTANT - FINANCIAL REPORTING

Interpretation and understanding of customer contracts to ensure proper recording of revenues, interpretation and understanding of vendors contracts to ensure proper recording of expenses, and prepare Cost Center Reports , Revenues and expenses per clientcampaign

Accountant-Process Improvement

Improve and review accounting processes in order to increase efficiency and ensure compliance with International Accounting Standards (IAS)

OB SALES REP L1

You will be responsible to make range of outbound and inbound calls, whilst providing excellent customer service. Offer postpaid plans to Australian consumer for mobile, wireless broadband, home phone, VOIP and other telecommunication products and services.

TS REP. L1

• To provide real-time resolutions to technical concerns of customers • Serve as a subject matter experts in resolving different technical issues • Educate customers on technical aspects while ensuring customer satisfaction

Billing Specialist

Milan Institute is a private post-secondary college and a leader in the Allied Health, Business, Cosmetology, Energy and Technology fields. We offer quality educational programs with hands-on training, a committed staff and experienced faculty. Our organization has multiple campus locations in California, Idaho, Nevada and Texas. To learn more about Milan Institute, we invite you to visit our website at www.milaninstitute.edu.

ACCOUNTANT - FINANCIAL REPORTING

Interpretation and understanding of customer contracts to ensure proper recording of revenues, interpretation and understanding of vendors contracts to ensure proper recording of expenses, and prepare Cost Center Reports , Revenues and expenses per clientcampaign

ACCOUNTANT - FINANCIAL REPORTING

Interpretation and understanding of customer contracts to ensure proper recording of revenues, interpretation and understanding of vendors contracts to ensure proper recording of expenses, and prepare Cost Center Reports , Revenues and expenses per clientcampaign

QUALITY ANALYST

Quality Assurance - He/She should comply with the verification and assessment procedures as laid down by the client and/or by Acquire AP.

QUALITY ANALYST SALES VERIFIER

A sales verifier is responsible for ensuring that sales made by our agents are qualified and follow the standards set forth by our clients.

FIELD RECRUITER

Provide sourcing efforts to fill hiring requirements for the assigned site, Create sourcing strategies and project plans meant to ensure that the hiring requirements of accounts owned are met, and Collaborate with groups involved as regards various sourcing activities to ensure that all hiring classes/waves are met.

Technical Support Representative

Fields Help Desk calls and provides support and troubleshooting, ticket routing and escalation. Gathers and analyzes information about the user's issue and determines the best way to resolve their problem. Ensures follow through to resolution. Document and log all contact with users in Track-It! Maintain a professional demeanor at all times.

QUALITY ANALYST SALES VERIFIER

A sales verifier is responsible for ensuring that sales made by our agents are qualified and follow the standards set forth by our clients.

Reports Analyst

No Job Description

TEAM LEADER

Manage team performance and responsible for the overall development of the team through weekly coaching and monthly performance review

L2 System Engineer

No Job Description

L2 Voice Engineer

Designing, Building, Implementing and Maintaining Voice and Related Infrastructure via its various administrative interfaces.

QUALITY ANALYST

Quality Assurance - He/She should comply with the verification and assessment procedures as laid down by the client and/or by Acquire AP.

TRAINER

The Trainer’s core responsibility is the development of the company’s frontline employees through the conduct of Foundation Skills and other Program-specific Training courses to meet the requirements of the program, its clients, and, ultimately, their customers. The Trainer is equated to a conduit that allows the successful transferring of learning to a target audience by exhibiting adeptness in leading discussions, creating rapport, handling objections, managing difficult behaviors, and using appropriate feedback methods – all for the promotion and enrichment of the employees’ knowledge, skills, and attitude. The Trainer, being at the forefront of employee development, is also tasked to cultivate a culture of excellence amongst employees – all the time, for he is the first representation of the company’s model employee for every new hire.

Cost Accounting

Financial data analysis, cost management, budgeting and asset management.

Technical Support Representative

Fields Help Desk calls and provides support and troubleshooting, ticket routing and escalation. Gathers and analyzes information about the user's issue and determines the best way to resolve their problem. Ensures follow through to resolution. Document and log all contact with users in Track-It! Maintain a professional demeanor at all times.

Recruitment Associate

Coordinator of applicant's recruitment experience

ESCALATION SPECIALIST L1

Customer Service Representatives are the “voice” of our organisation, and as a result must be courteous, efficient and knowledgeable. Our Customer Service Representatives are highly trained trouble shooters, negotiators, conflict managers, mediators, and solution providers – they represent the company’s culture, ethics and level of professionalism.

QUALITY ANALYST SALES VERIFIER

A sales verifier is responsible for ensuring that sales made by our agents are qualified and follow the standards set forth by our clients.

TEAM LEADER

Manage team performance and responsible for the overall development of the team through weekly coaching and monthly performance review

Recruitment Specialist

Employment recruiting includes screening, interviewing, and placement

-- No selection --

No Job Description

Team Leader for Learning and Development

The primary responsibility of the role is to implement engaging training programs in response to business training needs. The Learning and Development Team Leader is responsible for supervising the Learning and Development team, including allocating daily tasks, organising the roster to ensure full coverage, coaching, prioritizing the workflow and handling escalated issues. In doing so, the role ensures high level of customer service and performance management skills.

Quality Analyst

Provides high quality assurance accurate judgment on audits and meet the required numbers, send critical call notifications and track sanctions, provide relevant feedback to agents through their evaluations, attends and facilitate calibration sessions, and send calibration minutes and variance reports.

Android Developer

An Android developer is responsible for developing applications for devices powered by the Android operating system.

Sr. Accountant

No Job Description

Sales Representative

This is a demanding, fast-paced, extremely rewarding job, not for the faint-hearted. You will need to be enthusiastic, have excellent communication skills, resilience and have the desire to succeed. As Outbound Sales Representative, you will sell products and services to consumers, specifically for the Australian market, on behalf of businesses of all types that ranges from food, beverage, car breakdown policy and travel club membership.

QUALITY ANALYST

Quality Assurance - He/She should comply with the verification and assessment procedures as laid down by the client and/or by Acquire AP.

QUALITY ANALYST SALES VERIFIER

A sales verifier is responsible for ensuring that sales made by our agents are qualified and follow the standards set forth by our clients.

Desktop Support Technician

Monitor user and system adherence to security standards.

INSTRUCTIONAL DESIGNER

The Instructional Designer creates computer-based and instructor-led training that make the acquiring of knowledge easier, more effective and more appealing to the learner. The job involves analysis that will enhance performance through innovative learning methodology e.g. e-learning. The successful candidate will be reporting to the E-Learning Manager and will be focused on driving elearning to ensure that Business goals are met.

QUALITY ANALYST

Quality Assurance - He/She should comply with the verification and assessment procedures as laid down by the client and/or by Acquire AP.

Software Team Lead

Reporting to the Technical Director (CTO) based in Melbourne, Australia, you will be responsible for leading the software development team in Manila to design, develop, and maintain best-in-class software applications that form the ECAL platform. This role also requires you to lead the software analysis and testing requirements for all ECAL products. You will provide hands-on support to testing and business requirements gathering and analysis. As the Team Lead, you will be the point person in Manila, workingcollaboratively with the developmentteam in Melbourne. Your role will involve carrying out day-to-day admin functions in Manila, as needed.

Software QA Tester

Reporting to the Software Team Lead in Manila, your primary responsibility will be to work collaboratively with the wider developmentand business teams to maintain best-in-class software applications that form the ECAL platform. You will be an expert in software quality assurance practices in an agile environment, with proven experience in cross-browser and cross-device testing of web-based applications. This role requires you to work closely with the development teams as well as the business stakeholders in Melbourne.

FACILITY TECHNICIAN

No Job Description

Offshore Accountant

We are looking for a Certified Public Accountant (C.P.A.) for FINANCIAL REPORTING who is highly motivated, goal-oriented, with the initiative to take responsibility to the next level.

HR Admin

Provides administrative support to human resources, and maintains human resources records by recording new hires, transfers, attrition, changes in job classifications, merit increases; tracking vacation, sick, and personal time

Training Organizational Development Manager

Manages all Training Unit within the organization to ensure resource and trainer allocation for any learning development needs

TRAINER

The Trainer’s core responsibility is the development of the company’s frontline employees through the conduct of Foundation Skills and other Program-specific Training courses to meet the requirements of the program, its clients, and, ultimately, their customers. The Trainer is equated to a conduit that allows the successful transferring of learning to a target audience by exhibiting adeptness in leading discussions, creating rapport, handling objections, managing difficult behaviors, and using appropriate feedback methods – all for the promotion and enrichment of the employees’ knowledge, skills, and attitude. The Trainer, being at the forefront of employee development, is also tasked to cultivate a culture of excellence amongst employees – all the time, for he is the first representation of the company’s model employee for every new hire.

Marketing Manager

No Job Description

Sales Representative

This is a demanding, fast-paced, extremely rewarding job, not for the faint-hearted. You will need to be enthusiastic, have excellent communication skills, resilience and have the desire to succeed. As Outbound Sales Representative, you will sell products and services to consumers, specifically for the Australian market, on behalf of businesses of all types that ranges from food, beverage, car breakdown policy and travel club membership

Sales Coach

 Reports directly to a Team Lead of Shift Manager  Provide support to assigned Sales agents in motivating and achieving desired Sales Performance Levels  Assist Team Leads in Callbacks as necessary to secure potential leads  Implement Sales Incentive Plans and Activities to drive team morale and Sales per Day  Assist Team Leads in identifying sales performance gaps and development of Sales initiatives  Assist in communication of product updates in pricing, promotions, campaigns and procedures  Prepare reports as needed on Call and Sales activities  Handle and resolve complex or sensitive customers as needed  Monitor Sales and Service calls through real-time observations

TRAINER

The Trainer’s core responsibility is the development of the company’s frontline employees through the conduct of Foundation Skills and other Program-specific Training courses to meet the requirements of the program, its clients, and, ultimately, their customers. The Trainer is equated to a conduit that allows the successful transferring of learning to a target audience by exhibiting adeptness in leading discussions, creating rapport, handling objections, managing difficult behaviors, and using appropriate feedback methods – all for the promotion and enrichment of the employees’ knowledge, skills, and attitude. The Trainer, being at the forefront of employee development, is also tasked to cultivate a culture of excellence amongst employees – all the time, for he is the first representation of the company’s model employee for every new hire.

IT Service Desk

Acquire's IT team is one of the best in the industry as it encompasses skills and disciplines that can work in a fast paced and challenging environment, working across multiple technologies. We modify technical solutions to meet our clients’ needs. Most of the systems we use to help them are in house technologies, Windows, CRM's, Ticketing Systems, and much more.

Facilities Coordinator

Supervising and leading change to ensure minimum disruption to core activities on all sites during off-peak hours of operation

Facilities Coordinator

Supervising and leading change to ensure minimum disruption to core activities on all sites during off-peak hours of operation

Recruitment Specialist

Employment recruiting includes screening, interviewing, and placement

CS REP. L2

Customer Service Representatives are the “voice” of our organisation, and as a result must be courteous, efficient and knowledgeable. Our Customer Service Representatives are highly trained trouble shooters, negotiators, conflict managers, mediators, and solution providers – they represent the company’s culture, ethics and level of professionalism.

CS REP. L2

Customer Service Representatives are the “voice” of our organisation, and as a result must be courteous, efficient and knowledgeable. Our Customer Service Representatives are highly trained trouble shooters, negotiators, conflict managers, mediators, and solution providers – they represent the company’s culture, ethics and level of professionalism.

CS REP. L2

Customer Service Representatives are the “voice” of our organisation, and as a result must be courteous, efficient and knowledgeable. Our Customer Service Representatives are highly trained trouble shooters, negotiators, conflict managers, mediators, and solution providers – they represent the company’s culture, ethics and level of professionalism.

PROGRAM MANAGER

No Job Description

PPC Specialist

No Job Description

SENIOR TEAM LEADER

No Job Description

Sales Representative

The Education Advisor will ensure that all the resources under their control and influence are used to make the most effective contributions to the short and long term objectives of the business. The Education Advisor will promote the courses of the company in an outbound and inbound call centre environment and through a consultative process to appropriately match student needs to relevant courses through a pre-sale and sale/conversion process.

Analyst - Energy

No Job Description

TRAINER

The Trainer’s core responsibility is the development of the company’s frontline employees through the conduct of Foundation Skills and other Program-specific Training courses to meet the requirements of the program, its clients, and, ultimately, their customers. The Trainer is equated to a conduit that allows the successful transferring of learning to a target audience by exhibiting adeptness in leading discussions, creating rapport, handling objections, managing difficult behaviors, and using appropriate feedback methods – all for the promotion and enrichment of the employees’ knowledge, skills, and attitude. The Trainer, being at the forefront of employee development, is also tasked to cultivate a culture of excellence amongst employees – all the time, for he is the first representation of the company’s model employee for every new hire.

TRAINER

The Trainer’s core responsibility is the development of the company’s frontline employees through the conduct of Foundation Skills and other Program-specific Training courses to meet the requirements of the program, its clients, and, ultimately, their customers. The Trainer is equated to a conduit that allows the successful transferring of learning to a target audience by exhibiting adeptness in leading discussions, creating rapport, handling objections, managing difficult behaviors, and using appropriate feedback methods – all for the promotion and enrichment of the employees’ knowledge, skills, and attitude. The Trainer, being at the forefront of employee development, is also tasked to cultivate a culture of excellence amongst employees – all the time, for he is the first representation of the company’s model employee for every new hire.

TRAINER

The Trainer’s core responsibility is the development of the company’s frontline employees through the conduct of Foundation Skills and other Program-specific Training courses to meet the requirements of the program, its clients, and, ultimately, their customers. The Trainer is equated to a conduit that allows the successful transferring of learning to a target audience by exhibiting adeptness in leading discussions, creating rapport, handling objections, managing difficult behaviors, and using appropriate feedback methods – all for the promotion and enrichment of the employees’ knowledge, skills, and attitude. The Trainer, being at the forefront of employee development, is also tasked to cultivate a culture of excellence amongst employees – all the time, for he is the first representation of the company’s model employee for every new hire.

ACCOUNTANT - FINANCIAL REPORTING

Interpretation and understanding of customer contracts to ensure proper recording of revenues, interpretation and understanding of vendors contracts to ensure proper recording of expenses, and prepare Cost Center Reports , Revenues and expenses per clientcampaign

TRAINER

The Trainer’s core responsibility is the development of the company’s frontline employees through the conduct of Foundation Skills and other Program-specific Training courses to meet the requirements of the program, its clients, and, ultimately, their customers. The Trainer is equated to a conduit that allows the successful transferring of learning to a target audience by exhibiting adeptness in leading discussions, creating rapport, handling objections, managing difficult behaviors, and using appropriate feedback methods – all for the promotion and enrichment of the employees’ knowledge, skills, and attitude. The Trainer, being at the forefront of employee development, is also tasked to cultivate a culture of excellence amongst employees – all the time, for he is the first representation of the company’s model employee for every new hire.

SME

DUTIES AND RESPONSIBILITIES Reports directly to the Sr. Operations Manager (depending on the program's structure) Develops, maintains and improves program modules and instructional materials Responsible in delivering program-specific development to new hire and existing employees Attends periodic calibration sessions with QA and Operations to ensure calibration on program-related issues Submits comprehensive evaluation reports regarding agent’s performance Has strong customer service and sales skills Drive quality and sales on all calls Motivate staff to meet and/or exceed productivity target without affecting the high quality of delivery Reinforce program’s expectations Manage performance of all staff through weekly coaching and monthly performance review Provide timely constructive feedback to all staff regarding their performance; acknowledge strengths and identify areas of opportunities Ensure involvement of the staff in analysis of their respective performance Maintain team’s growth and progress by consistently monitoring performance, reinforcing quality, acknowledging strengths and addressing areas of opportunities Create Initiatives for the team to drive better performance Flexible to shifting schedule Ensure individual and team's adherence to the policies and procedures of the program and of the company; sanctions are applied for non-adherence

Team Leader (Asia)

Manage team performance and responsible for the overall development of the team through weekly coaching and monthly performance review

Web Developer

• Build and maintain webpages for the client and its brands, work closely with the Design team lead to roll out internal and external webpages. • Create and develop new functions necessary for the website • Involve fixing technical aspects of website and other collaterals • Perform maintenance and updates of existing webpages

Programmatic Ads Specialist

This person will be in charge of handling all aspect of Programmatic Advertising for the brand & its subsidiaries, and initiating the creation of all Programmatic Advertising strategies & collaterals.

Senior Frontend Developer

At Oxygen Ventures, we source, build, and invest in scalable digital enterprises – taking groundbreaking companies from concept to reality. Our Manila Team supports end-to-end product development of startups we invest in.

QA Analyst/Tester

No Job Description

Training Manager

No Job Description

Advertising Executive

No Job Description

Affilate Marketing

No Job Description

Web Developer

• Build and maintain webpages for the client and its brands, work closely with the Design team lead to roll out internal and external webpages. • Create and develop new functions necessary for the website • Involve fixing technical aspects of website and other collaterals • Perform maintenance and updates of existing webpages

Team Lead

MeeMeep is an online delivery network that connects people on the move to people with stuff to move. Since launching in October 201, MeeMeep has established itself as a market leader in the transport of goods by harnessing spare capacity within the transport network, Australia wide. MeeMeep has established relationships with some of Australia’s largest retailers such as Ebay, GraysOnline and Kmart. The company strategy is to: 1. Grow the number and type of retailers that embed MeeMeep.com as the preferred logistics partner in their sales processes 2 Build the capability to effectively and efficiently satisfy the logistics requirements of MeeMeep.com’s stable of retail partners.

Training Supervisor

No Job Description

Marketing Specialist

No Job Description

3D Artist

No Job Description

Desktop Support Technician

Monitor user and system adherence to security standards.

OB SALES REP L1

You will be responsible to make range of outbound and inbound calls, whilst providing excellent customer service. Offer postpaid plans to Australian consumer for mobile, wireless broadband, home phone, VOIP and other telecommunication products and services.

Process Improvement Analyst

he work function of this position is inclined towards Performance improvement and COPC initiatives.

Sales Representative - B2C

To contact prospects with the objective of signing retailers for Long Distance phonecards products. To meet overall sales targets, performance targets and standards as specified. Take responsibility for personal performance by constructively self assessing performance against SLA’s / KPI’s. To enter details into the database as required

Sales Executive

No Job Description

OB SALES REP L1

Outbound Sales Representative is tasked to sell products or services over the phone from the call center. They usually dial predetermine sales leads generated from the campaign's Website. The outbound sales representative calls the sales leads and delivers a sales presentation from a pre-written script. Additionally, many outbound sales representatives are required to keep detailed records of their sales leads thru the campaign’s CRN

OB SALES REP L1

You will be responsible to make range of outbound and inbound calls, whilst providing excellent customer service. Offer postpaid plans to Australian consumer for mobile, wireless broadband, home phone, VOIP and other telecommunication products and services.

Technical Support Level 1

Resolve product or service problems by clarifying the customer's concern, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, following up to ensure resolution and answer customer inquiries and transfer calls to the appropriate department as necessary

Facilities Coordinator

Supervising and leading change to ensure minimum disruption to core activities on all sites during off-peak hours of operation

Data Analyst

Join our growing analytics team as a Data Analyst. You will provide our Operations team with the reporting & workflow management needed to fulfil our Customers’ needs. This is a growth role with the potential to expand into the use of quantitative methods and modelling techniques. Our analytics team strives to provide actionable insights to operational and strategic initiatives and support business decision-making. The successful applicant will be an enthusiastic worker with a desire to achieve and progress throughout their career and be part of a professional hardworking team with a strong focus on knowledge and skills sharing, and collective problem solving.

Jobs Processing

No Job Description

L2 Voice Engineer

Designing, Building, Implementing and Maintaining Voice and Related Infrastructure via its various administrative interfaces.

General Administrator

The agents will be client services response working with a franchise group of Electricians and Plummer’s from Australia and New Zealand and will be performing administrative tasks for them (predominantly around transitioning information from email requests to their core operating / job logging system).

IT Service Desk

Acquire's IT team is one of the best in the industry as it encompasses skills and disciplines that can work in a fast paced and challenging environment, working across multiple technologies. We modify technical solutions to meet our clients’ needs. Most of the systems we use to help them are in house technologies, Windows, CRM's, Ticketing Systems, and much more.

Flexigroup CAS

Responsible in taking inbound calls from customers and sales people who want to do a credit application for finance. Soft up sell and cross sell of products

Flexigroup CAS

Responsible in taking inbound calls from customers and sales people who want to do a credit application for finance. Soft up sell and cross sell of products

Flexigroup CAS

Responsible in taking inbound calls from customers and sales people who want to do a credit application for finance. Soft up sell and cross sell of products

Flexigroup CAS

Responsible in taking inbound calls from customers and sales people who want to do a credit application for finance. Soft up sell and cross sell of products

SME

The SME will be responsible for dealing with more complex and customized tasks, delivering New Hire Training, undertaking Leadership role in the absence of a Team Lead, preparing documentation, doing Loan Studio Administration Task and Lodgements.

Trials Representative

No Job Description

Reports Analyst

The Reports Analyst will be managing Affiliate leads to assist in providing accurate report in regards to client and marketing campaign performance.

Corporate Collections Agent

• First Call Resolution - Take ownership of each call from the onset of the call inbound and outbound. • Customer Satisfaction – collections are the main goal however needs to acknowledge customer’s concern and proper escalation to the right department. • Collect payments on past due bill, ensure customer information is correct including phone numbers and addresses. • Advise and influence customers on the payment options. • Handle each call promptly and in the correct manner and updating records accordingly. • Administration – Accurately logging all calls and using the provided tools and systems. • KPI’s – Meeting the relevant KPI’s set out for the position

Underwriter

Provide first class customer service experience to customers. Process online loan applications by reviewing pre-assessment qualifications and determining customer’s eligibility and affordability for a loan guided by Underwriting and Lending Policies as set by the company. Liaise with customers and onshore team for information and documents related to the loan application. Resolve basic progress/tracking issues by identifying the issue, determining the cause of the issue, and explaining the issue to the relevant party. Maintains customer records by updating account information.

Reservations

No Job Description

Customer Service Level 1

Handle customer's concerns regarding their accounts, providing solutions to concerns, ensuring customer satisfaction.

Flexigroup Cards

No Job Description

Business Development Officer

The Business Development Manager is responsible prospecting opportunities, cold calling leads and converting leads into appointment for a Commercial Sales Manager. You will be working with a highly skilled team at the campaign and this is a great opportunity to develop real sales skills that will set you apart from the rest.

Executive Assistant

Administrative expert that supports logistics, management, and operations.

Sign Up Onboarding

Call customers after they have been sold onto the campaign to educate them further about product offerings and ensure that they are utilising the service to their potential.

Business Sales Delivery Agent

The Business Sales Team Delivery Agent is responsible for actioning non phone based The Business Sales Team activity. This can include (but is not limited to) Live Chat, The Business Sales Team email correspondence, and The Business Sales Team error reporting/management, Business Sales Verification and Business Sales data entry.

Recruitment Supervisor

No Job Description

Customer Service Representative

Requires highly analytical skills to resolve customers issues in a timely manner using probing skills and available tools Provide recommended solutions for any escalated cases using experience in resolving issues The ability to review and analyse hard cases with the view to resolve issues in a matter-of-fact manner the ability to think out of the box whilst adhering to agreed processes to resolve complex issues

Training Manager

Heading up the training department for an Australian client. Drive training across 10 line of businesses

SENIOR TEAM LEADER

This position is primarily responsible for coaching and developing TL’s to ensure compliance on metric standards, monitor continuous improvement of agents by interpreting performance data on a regular basis and ensuring consistent delivery based on the implementations of action plans targeted with the needs of the campaign(s)

SENIOR TEAM LEADER

This position is primarily responsible for coaching and developing TL’s to ensure compliance on metric standards, monitor continuous improvement of agents by interpreting performance data on a regular basis and ensuring consistent delivery based on the implementations of action plans targeted with the needs of the campaign(s)

OB SALES REP L1

You will be responsible to make range of outbound and inbound calls, whilst providing excellent customer service. Offer postpaid plans to Australian consumer for mobile, wireless broadband, home phone, VOIP and other telecommunication products and services.

Recruitment Branding & Creatives Expert

The Recruitment Branding & Creatives Expert position will be responsible for the creation of all recruiting-related branding initiatives for Acquire and Shore Solutions. This is an individual contributor role. This person will be responsible for recruitment projects and new initiatives to stabilize recruitment branding to compete with our competitors and attract target market to make Acquire and Shore Solutions as the employer of choice.

SOURCING LEAD

No Job Description

CS REP. L1

Customer Service Representative provides first call resolution to our customers.

TS REP. L1

To provide real-time resolutions to technical concerns of customers, serve as a subject matter experts in resolving different technical issues and educate customers on technical aspects while ensuring customer satisfaction

Customer Service Representative

Handle both Inbound and Outbound calls for Australian customers and ensure customer satisfaction by providing exceptional customer service and consideration to customer's time spent on the phone

Sales Representative

This is a demanding, fast-paced, extremely rewarding job, not for the faint-hearted. You will need to be enthusiastic, have excellent communication skills, resilience and have the desire to succeed. As Outbound Sales Representative, you will sell products and services to consumers, specifically for the Australian market, on behalf of businesses of all types that ranges from food, beverage, car breakdown policy and travel club membership.

Level 2 Sales Representative (Asia)

This is a demanding, fast-paced, extremely rewarding job, not for the faint-hearted. You will need to be enthusiastic, have excellent communication skills, resilience and have the desire to succeed. As Outbound Sales Representative, you will qualify and schedule guest for vacation ownership presentations.

Level 2 Sales Representative

This is a demanding, fast-paced, extremely rewarding job, not for the faint-hearted. You will need to be enthusiastic, have excellent communication skills, resilience and have the desire to succeed. As Outbound Sales Representative, you will qualify and schedule guest for vacation ownership presentations.

Sales Representative

This is a demanding, fast-paced, extremely rewarding job, not for the faint-hearted. You will need to be enthusiastic, have excellent communication skills, resilience and have the desire to succeed. As Outbound Sales Representative, you will sell products and services to consumers, specifically for the Australian market, on behalf of businesses of all types that ranges from food, beverage, car breakdown policy and travel club membership.

Level 2 Sales Representative (Asia)

This is a demanding, fast-paced, extremely rewarding job, not for the faint-hearted. You will need to be enthusiastic, have excellent communication skills, resilience and have the desire to succeed. As Outbound Sales Representative, you will qualify and schedule guest for vacation ownership presentations.

Level 2 Sales Representative

This is a demanding, fast-paced, extremely rewarding job, not for the faint-hearted. You will need to be enthusiastic, have excellent communication skills, resilience and have the desire to succeed. As Outbound Sales Representative, you will qualify and schedule guest for vacation ownership presentations.

Sales Representative

This is a demanding, fast-paced, extremely rewarding job, not for the faint-hearted. You will need to be enthusiastic, have excellent communication skills, resilience and have the desire to succeed. As Outbound Sales Representative, you will sell products and services to consumers, specifically for the Australian market, on behalf of businesses of all types that ranges from food, beverage, car breakdown policy and travel club membership.

Level 2 Sales Representative (Asia)

This is a demanding, fast-paced, extremely rewarding job, not for the faint-hearted. You will need to be enthusiastic, have excellent communication skills, resilience and have the desire to succeed. As Outbound Sales Representative, you will qualify and schedule guest for vacation ownership presentations.

Level 2 Sales Representative

This is a demanding, fast-paced, extremely rewarding job, not for the faint-hearted. You will need to be enthusiastic, have excellent communication skills, resilience and have the desire to succeed. As Outbound Sales Representative, you will qualify and schedule guest for vacation ownership presentations.

Sales Representative

This is a demanding, fast-paced, extremely rewarding job, not for the faint-hearted. You will need to be enthusiastic, have excellent communication skills, resilience and have the desire to succeed. As Outbound Sales Representative, you will sell products and services to consumers, specifically for the Australian market, on behalf of businesses of all types that ranges from food, beverage, car breakdown policy and travel club membership

Sales Representative

The Education Advisor will ensure that all the resources under their control and influence are used to make the most effective contributions to the short and long term objectives of the business. The Education Advisor will promote the courses of the company in an outbound and inbound call centre environment and through a consultative process to appropriately match student needs to relevant courses through a pre-sale and sale/conversion process.

Sales Representative

The Education Advisor will ensure that all the resources under their control and influence are used to make the most effective contributions to the short and long term objectives of the business. The Education Advisor will promote the courses of the company in an outbound and inbound call centre environment and through a consultative process to appropriately match student needs to relevant courses through a pre-sale and sale/conversion process.

Sales Representative

The Education Advisor will ensure that all the resources under their control and influence are used to make the most effective contributions to the short and long term objectives of the business. The Education Advisor will promote the courses of the company in an outbound and inbound call centre environment and through a consultative process to appropriately match student needs to relevant courses through a pre-sale and sale/conversion process.

CS Billing Agent Tier 1

Respond promptly to general inquiries, billing issues, identification and research to resolve customer complaints. The main goal is to keep customers happy.

Provisioning Officer Tier 2

Handles all parts of the provisioning process in order to maintain services and activation rate, possesses a “We Fix It” way of thinking, and works with Team Leaders to understand the importance of the role of provisioning in the Customer Experience

Training Manager

Heading up the training department for an Australian client. Drive training across 10 line of businesses

ICT Security Analyst

ICT Security & Audit

Business Sales Delivery Agent

The Business Sales Team Delivery Agent is responsible for actioning non phone based The Business Sales Team activity. This can include (but is not limited to) Live Chat, The Business Sales Team email correspondence, and The Business Sales Team error reporting/management, Business Sales Verification and Business Sales data entry.

Customer Service Team Leader

The Customer Care Team Leader has the responsibility to ensure that ‘every contact counts’. They do this by coaching and developing the performance of team members and executing necessary actions for their motivation when required. Using effective communication skills, Customer Care Team Leaders must translate the company’s purpose, values and vision to the frontline. A Team leader is knowledgeable and should have familiarity of all products, procedures, policies and reporting. Customer Care Team Leaders identify issues and solutions for continuous improvement of nib’s business performance.

Customer Care Consultant

The Customer Care Consultant‘s primary objective is to maximise sales and retention opportunities via voice and digital channels while providing excellence in customer service. The position exists to provide accurate and comprehensive information and advice about nib’s products and services, ensure that products meet the needs of customers and efficiently deal with customer/policy holder enquiries and complaints.

Business Sales Delivery Agent

The Business Sales Team Delivery Agent is responsible for actioning non phone based The Business Sales Team activity. This can include (but is not limited to) Live Chat, The Business Sales Team email correspondence, and The Business Sales Team error reporting/management, Business Sales Verification and Business Sales data entry.

OB SALES REP L1

Outbound Sales Representative is tasked to sell products or services over the phone from the call center. They usually dial predetermine sales leads generated from the campaign's Website. The outbound sales representative calls the sales leads and delivers a sales presentation from a pre-written script. Additionally, many outbound sales representatives are required to keep detailed records of their sales leads thru the campaign’s CRN

Chat Support Agent

Acts as the intermediary between consumers and trades professionals to resolve consumer requests and questions related to their job.

Collections Agent L1

Achieving and exceeding individual and team targets provided by the company whilst building and maintaining customer relationships and supporting the achievement of company objectives. Collaborating with team members to create a supportive and happy work environment, which fosters individual development and achievement.

Sales Operations Support Administrator

hipages.com.au has a market leading position in the Australian home services market worth $44B. With a clear mission, recently renewed strategy and sense of urgency to be the first to dominate our space. Reporting to Sales Operations Manager, the primary purpose of the role is day to day support of the sales function. Key duties include sales administration, opportunity and lead management, providing sales support to the sales teams and ad hoc projects as required.

Marketing Officer

Minimum Requirements · Fluent in HTML · 2 years in a similar role · Previous experience in the creation of email and letter templates · Advanced MS Excel/Word/Powerpoint · Excellent verbal and written communication skills

Customer Acquisition Services Agent

Responsible in taking inbound calls from customers and sales people who want to do a credit application for finance. Soft up sell and cross sell of products

Customer Acquisition Services Agent

Responsible in taking inbound calls from customers and sales people who want to do a credit application for finance. Soft up sell and cross sell of products

Studio Manager

This role is responsible for the management of all processes, procedures, outputs and deliverables for Animation1. The role‘s key relationship is with the Project Manager, working closely together to ensure that the department outputs are aligned with the production schedule as well as the creative vision for our clients.

Desktop Support Technician

Monitor user and system adherence to security standards.

Collections Agent L1

Your role is focused on outbound calls to the campaign's customers of with outstanding invoices to collect a payment.

OB SALES REP L1

Outbound Sales Representative is tasked to sell products or services over the phone from the call center. They usually dial predetermine sales leads generated from the campaign's Website. The outbound sales representative calls the sales leads and delivers a sales presentation from a pre-written script. Additionally, many outbound sales representatives are required to keep detailed records of their sales leads thru the campaign’s CRN

Customer Service Agent

Agents are involved in processing loan applications that have been emailed to them by the the company's team in Melbourne. Critical that the applications are compliant with the company's policies and procedure. Agents will also be required to track the progress of submitted applications using a combination of electronic access and phone calls with the respective banks (lenders). Provision of updates to the key parties in the application process – lenders, brokers and referral partners.

Settlements

No Job Description

ACCOUNTANT - ACCOUNTS RECEIVABLE

Accountant - Accounts Receivable maintains the Accounts Receivable Ledger and collections tracking from clients.

Admin Support

Your role is focused on Administrative duties to support all operational functions of the campaign.

Associate Tester (QA)

Bonus • Knowledge of HTTP, HTML, Javascript, CSS and related technologies • Experience with performance, load, and stress testing • Experience with test automation using BDD/ATDD • Experience with writing user stories and acceptance tests • Experience with agile software development using Scrum • Experience with testing tools such as Fiddler, Jmeter, etc.

Front End Developer (Full Stack)

Bonus • Experience with HTML5 APIs, SVGs, Knockout, Backbone, Underscore, MongoDB • Experience with AWS infrastructure setup, management or automation • Experience with graphics programming & photoshop • Experience in design implementation • Experience with multiple languages like Java or Python • An interest in user interface design

Trade Support Representative

Your role is focused on supporting the Trade Support department to ensure our clients are able to speak to someone from the campaign every time they call.

Instructional Designer

At FlexiGroup we gain the loyalty of our employees by providing them with industry leading training, benefits and career development. We have an opportunity to join the Learning and Development team whose key role is to deliver high quality, innovative training, online and face to face to all areas of our organisation.

CS REP. L1

Create repayment schedule based on customer’s financial situation, use questioning and listening skills to support effective telephone communication and use an effective approach to handle special telephone tasks like call transfers, taking messages, call backs, holds, interruptions and unintentional disconnects

Flexigroup CAS

Responsible in taking inbound calls from customers and sales people who want to do a credit application for finance. Soft up sell and cross sell of products

Customer Service Representative

Cards Sales and Service agents are involved in processing loan applications over the phone and ensuring that finance applications processed on the phone are compliant with the campaign's policies and procedure. Cards Sales and Service agents’ serves customers by providing product and service information and resolving product and service problems of customers over the phone.

Data Analyst

hipages.com.au has a market leading position in the Australian home services market worth $44B. With a clear mission, recently renewed strategy and sense of urgency to be the first to dominate our space. Reporting to Head of Growth and working closely with data scientists in Sydney, the primary purpose of the role is assist in the production of actionable insights in the marketing / user growth team. Key duties include analysis of web traffic, investigating data anomalies using sql& google analytics, development of reports & dashboards to increase efficiency and drive growth and ad hoc projects as required.

Operations Manager

• Reports directly to the Senior Operations Manager or Country Manager (depends on the program's structure) • Drive quality on all calls • Motivate staff to meet and/or exceed productivity target without affecting the high quality of delivery • Reinforce program’s expectations; KPIs are met or exceeded • Manage performance of all staff • Provides timely constructive feedback to all staff regarding their performance, acknowledge strengths and identify areas of opportunities • Ensure involvement of the staff in analysis of their respective performance

Jobs Processing

Acts as the intermediary between consumers and trades professionals to connect tradies to relevant job requests

Customer Service Representative

Plays a key role in generating written recommendations of the campaign's website, to build reputation as Australia's most recommended trade network, and generating additional jobs in the website

HR Admin

Provides administrative support to human resources, and maintains human resources records by recording new hires, transfers, attrition, changes in job classifications, merit increases; tracking vacation, sick, and personal time

IT Supervisor

No Job Description

OB SALES REP L1

Outbound Sales Representative is tasked to sell products or services over the phone from the call center. They usually dial predetermine sales leads generated from the campaign's Website. The outbound sales representative calls the sales leads and delivers a sales presentation from a pre-written script. Additionally, many outbound sales representatives are required to keep detailed records of their sales leads thru the campaign’s CRN

L2 Voice Engineer

Designing, Building, Implementing and Maintaining Voice and Related Infrastructure via its various administrative interfaces.

Reports Analyst

The Reports Analyst will be managing Affiliate leads to assist in providing accurate report in regards to client and marketing campaign performance.

Apprentice Trainer

No Job Description

OB SALES REP L1

Outbound Sales Representative is tasked to sell products or services over the phone from the call center. They usually dial predetermine sales leads generated from the campaign's Website. The outbound sales representative calls the sales leads and delivers a sales presentation from a pre-written script. Additionally, many outbound sales representatives are required to keep detailed records of their sales leads thru the campaign’s CRN

Underwriter

Provide first class customer service experience to customers. Answers customers’ inquiry regarding their loan application via live chat or over the phone. Works through an email inbox with documents sent through by customers for referral to the Underwriting Team. Follow with customers on pending information or documents.

Underwriter

Provide first class customer service experience to customers. Process online loan applications by reviewing pre-assessment qualifications and determining customer’s eligibility and affordability for a loan guided by Underwriting and Lending Policies as set by the company. Liaise with customers and onshore team for information and documents related to the loan application. Resolve basic progress/tracking issues by identifying the issue, determining the cause of the issue, and explaining the issue to the relevant party. Maintains customer records by updating account information.

Outbound Sales Representative

Drive sales through outbound cold and warm leads Consistently meet and/or exceed weekly and monthly sales activity goals by utilizing sound telephone based selling approaches Listen actively, question appropriately and provide feedback to build customer relationships Identify and react accurately to the behavior and emotions of customers

OB SALES REP L1

Outbound Sales Representative is tasked to sell products or services over the phone from the call center. They usually dial predetermine sales leads generated from the campaign's Website. The outbound sales representative calls the sales leads and delivers a sales presentation from a pre-written script. Additionally, many outbound sales representatives are required to keep detailed records of their sales leads thru the campaign’s CRN

Customer Service Agent

Agents are responsible for quality checking and processing loan applications that have been assigned to them by the team in Melbourne. Critical that the applications are compliant with the company's policies and procedure. Agents will also be required to track the progress of submitted applications using a combination of electronic access and phone calls with the respective banks (lenders). Provision of updates to the key parties in the application process – lenders, company brokers and referral partners.

Trials Representative

Your role is focused on outbound calling to businesses within the building and construction industry to promote the campaign's website and generate a free trial of the product, to grow client numbers.

General Administrator

The agents will be client services response working with a franchise group of Electricians and Plummer’s from Australia and New Zealand and will be performing administrative tasks for them (predominantly around transitioning information from email requests to their core operating / job logging system).

Business Development Officer

The Business Development Manager is responsible prospecting opportunities, cold calling leads and converting leads into appointment for a Commercial Sales Manager. You will be working with a highly skilled team at the campaign and this is a great opportunity to develop real sales skills that will set you apart from the rest.

Customer Service Agent

Agents are responsible for quality checking and processing loan applications that have been assigned to them by the team in Melbourne. Critical that the applications are compliant with the company's policies and procedure. Agents will also be required to track the progress of submitted applications using a combination of electronic access and phone calls with the respective banks (lenders). Provision of updates to the key parties in the application process – lenders, company brokers and referral partners.

Lending Officer

Lending officers are involved in all aspects of processing and assessing applications for credit facilities in the campaign and Once cards businesses, along with applications for leasing facilities in our business Lending officers have the opportunity to be trained and accredited to hold a DLA (delegated lending authority)

Lending Officer

Lending officers are involved in all aspects of processing and assessing applications for credit facilities in the campaign and Once cards businesses, along with applications for leasing facilities in our business Lending officers have the opportunity to be trained and accredited to hold a DLA (delegated lending authority)

Customer Service Representative

Cards Sales and Service agents are involved in processing loan applications over the phone and ensuring that finance applications processed on the phone are compliant with the campaign's policies and procedure. Cards Sales and Service agents’ serves customers by providing product and service information and resolving product and service problems of customers over the phone.

IPVoice Support Program Manager

With the world rushing to be digitised including its voice communications, Commander IPVoice Offers a flexible product on IP Telephony, whole PBX in one handset. A new technology requires a new thinking, smart approach and whole lot of guts. We are looking for an individual who lives to WOW the team who WOWs the customer.

CS REP. L1

Create repayment schedule based on customer’s financial situation, use questioning and listening skills to support effective telephone communication and use an effective approach to handle special telephone tasks like call transfers, taking messages, call backs, holds, interruptions and unintentional disconnects

OB SALES REP L1

Outbound Sales Representative is tasked to sell products or services over the phone from the call center. They usually dial predetermine sales leads generated from the campaign's Website. The outbound sales representative calls the sales leads and delivers a sales presentation from a pre-written script. Additionally, many outbound sales representatives are required to keep detailed records of their sales leads thru the campaign’s CRN

Customer Service Officer

ABOUT BTB: B2B WHOLESALE is a progressive, fast growing wholesale telecommunications company, servicing Retail Service Providers, handling their Billing, Provisioning, Customer Service and Debt Collection Services. Our company has been built from the ground up with state of the art systems and processes using the extensive experience of our people, who have a combined industry experience of over 70+ years in the telecommunications industry. Our aim is to be the leader in the wholesale aggregation market providing unique and complete Tier 1 product offerings, coupled with best of breed technology, systems and processes, enabling our partners to succeed in the marketplace. More information about B2B WHOLESALE can be found at our Website. www.b2bwholesale.com.au We are seeking an experienced customer service attendant to join our growing team for immediate start. Full Training is provided with the job. Huge opportunity for professional growth

Team Leader

The Team Leader has the responsibility to ensure that all personnel are working effectively toward client objectives/targets with a major focus on quality assurance assessment of onshore sales. The Team Leader will engage with staff as required in areas including but not limited to: performance, personnel management, escalations along with quality to ensure the delivery of a successful outcome within the program.

IT Service Desk

Acquire's IT team is one of the best in the industry as it encompasses skills and disciplines that can work in a fast paced and challenging environment, working across multiple technologies. We modify technical solutions to meet our clients’ needs. Most of the systems we use to help them are in house technologies, Windows, CRM's, Ticketing Systems, and much more.

Senior Trainer

No Job Description

Flexigroup Collections

No Job Description

TS REP. L1

To provide real-time resolutions to technical concerns of customers, serve as a subject matter experts in resolving different technical issues and educate customers on technical aspects while ensuring customer satisfaction

COMPENSATION & BENEFITS ASSISTANT

Conduct programs of compensation and benefits and job analysis for employer. May specialize in specific areas, such as position classification and pension programs.

ICT Service Catalogue Specialist

Acquire's IT team is one of the best in the industry as it encompasses skills and disciplines that can work in a fast paced and challenging environment, working across multiple technologies. We modify technical solutions to meet our clients’ needs. Most of the systems we use to help them are in house technologies, Windows, CRM's, Ticketing Systems, and much more.

Senior Content Writer

No Job Description

Senior Content Writer

You will generate, edit and organize content that strengthens the brandon all offline and online platforms for prospects, clients and employees. You should have a strong ability to write compelling and concise copy, edit content efficiently, manage and optimize digital and hard copy content libraries, research andanalyze relevant topics.

Technical Project Manager

The position requires the ability to deliver system designs and develop applications for corporate use and to research, innovate and propose system enhancement for improved business opportunities. The Project Manager is responsible for the complete coordination, implementation, execution, control and completion of complex systems development projects, from detailed business and technical specifications to design and development, production and system approval. This position also involves leading web development throughout the entire project life cycle, as well as providing functional support and expanding capabilities in the areas of software development and management, system design, programming and administration. The Project Manager together with other members of the Development Team will develop detailed specification documents with clear project deliverables, estimates and timelines, and to ensure timely completion of deliverables. He/she will mentor the web developers in the design, scalability, usability and optimization of newly developed applications. He/she will ensure that developers assist during user acceptance tests and provide functional support during roll out.

Senior Web Applications Developer

A senior web developer must be able to lead a custom web development throughout the entire project life cycle. The senior web developer must be capable of full cycle project development including application architecture, design input, site layout/user interface, database design/programming, and PHP development. He/she will mentor the web developers in the design, scalability, usability and optimization of newly developed applications. They will assist during user acceptance tests and provide functional support during roll out.

Studio Manager

This role is responsible for the management of all processes, procedures, outputs and deliverables for Animation1. The role‘s key relationship is with the Project Manager, working closely together to ensure that the department outputs are aligned with the production schedule as well as the creative vision for our clients.

Production Coordinator

No Job Description

HR Admin

Provides administrative support to human resources, and maintains human resources records by recording new hires, transfers, attrition, changes in job classifications, merit increases; tracking vacation, sick, and personal time

Tradie Engagement

No Job Description

Chat Support Agent

Acts as the intermediary between consumers and trades professionals to resolve consumer requests and questions related to their job.

Customer Service Representative

Plays a key role in generating written recommendations of the campaign's website, to build reputation as Australia's most recommended trade network, and generating additional jobs in the website

Customer Service Agent

Agents are involved in processing loan applications that have been emailed to them by the the company's team in Melbourne. Critical that the applications are compliant with the company's policies and procedure. Agents will also be required to track the progress of submitted applications using a combination of electronic access and phone calls with the respective banks (lenders). Provision of updates to the key parties in the application process – lenders, brokers and referral partners.

Team Leader

• Reports directly to the Operations Manager (depending on the program's structure) • Drives quality on all tasks assigned to the team • Helps / Assists the team in completing their main duties and responsibilities: - Clears emails, filters and forwards these on or responds accordingly - Enters new service job information into the software - Enters new quoted job information into the software - Enters new leads into the software - Completes general admin Tasks and updates these in the software - Downloads data files and imports these into the campaign's Enterprise - price files and supplier invoice files - Manages email inboxes and ensures that assigned emails are actioned with accuracy and efficiency • Motivates staff to meet and/or exceed productivity target without affecting the high quality of delivery • Reinforces program’s expectations • Manages performance of all staff through weekly coaching and monthly performance review • Provides timely constructive feedback to all staff regarding their performance; acknowledge strengths and identify areas of opportunities. • Ensures involvement of the staff in analysis of their respective performance • Manages attrition by ensuring proper and constant guidance and development of every staff in the team • Maintains team’s growth and progress by consistently monitoring performance, reinforcing quality, acknowledging strengths and addressing areas of opportunities • Initiates programs to drive better performance • Can work with minimal supervision • Flexible to shifting schedule • Ensures individual and team's adherence to the policies and procedures of the program and of the company; sanctions are applied for non-adherence • Performance management is properly, timely and accurately applied • Directly interacts with the client through emails or phone calls especially for escalations and product/process clarification • Manages daily agent tasks in coordination with the manager and the client • Holds regular meetings/huddles with the team to discuss issues/performance/updates/awards • Ensures reports and other deliverables are submitted on time • Performs other tasks assigned by the manager

Customer Service Generalist

JOB SUMMARY: A customer-oriented service representative acts as a liaison, provides product/service information and resolves any emerging problems that our Distributors/customers might face with accuracy and efficiency. The target is to ensure excellent service standards and maintain high customer satisfaction.

OB SALES REP L1

Outbound Sales Representative is tasked to sell products or services over the phone from the call center. They usually dial predetermine sales leads generated from the campaign's Website. The outbound sales representative calls the sales leads and delivers a sales presentation from a pre-written script. Additionally, many outbound sales representatives are required to keep detailed records of their sales leads thru the campaign’s CRN

QA Analyst

Responsible for ensuring product or service meets the established standards of quality including reliability, usability and performance.

OB SALES REP L1

Outbound Sales Representative is tasked to sell products or services over the phone from the call center. They usually dial predetermine sales leads generated from the campaign's Website. The outbound sales representative calls the sales leads and delivers a sales presentation from a pre-written script. Additionally, many outbound sales representatives are required to keep detailed records of their sales leads thru the campaign’s CRN

Real Time Analyst

Efficiently manage call volume and labor resources for inbound and outbound call centers, while maintaining and exceeding the organization and client’s goals and expectations, • Monitor designated call centers through different internal and external platforms, instituting timely and efficient communication to verify allocation settings, queue settings, overflow targets, and media events Utilization of various platforms to analyze/manage call volume Incumbent may provide appropriate recommendations and/or implement queue, DNIS priority and holdout adjustments through the various network carrier platforms while ensuring that established goals are met (including labor utilization, service levels and ASA's overflow and queue settings) Professionally provide project specific status information to both operations and client contacts Provide troubleshooting support for level of escalations and coordination for all inbound and outbound systems and call routing issues Recognize and initiate escalation for all system difficulties, including switch and ACD systems, routing systems, computer systems, customized client computer systems and all else applicable Analyze and monitor statistical information in a timely manner to ensure proper call allocation goals are met As necessary, make recommendations to the operations in charge regarding labour utilization, KPI’s, etc. Responsible for maintaining and coordinating vital information regarding internal day to day business; serving as a liaison to clients and all internal departments including, but not limited to, Workforce Management, Clients Services, Operations, etc. Responsible for data entry and monitoring real time queues to ensure performance is within pre-set parameters Monitor and adjust statistical reports through real-time displays and technical equipment Update databases, organizing activities related to maintenance and repair of equipment Practice and ensure compliance with that of all the organization’s policies and procedures Performs other duties as assigned

Email Support

Non – voice data entry and writing type of customer service job done thru email. Coordinate online with customers via email by collecting or offering them information. Responsible for key contact center performance metrics at the individual level. Follow communication procedures, guidelines, and policies

TEAM LEADER

The Team Leader will develop and maintain the skills and knowledge of the team, acting as a role model, and focus on the team on achieving operational excellence. You will be dedicated to the delivery of high quality customer service, ensuring positive outcomes for our customers.

Collections Agent L1

The Collections Representative will report to a Collections Team Leader. The duties of a Collections Representative include inbound and outbound collection calls in a fast paced goal oriented collections department.

HR Generalist

Promote harmonious relationships, camaraderie and cooperation within the Company by organizing activities and events that support and enhance employee morale.

IT SUPPORT STAFF

No Job Description

Loan Settlement Coordinator

Liaise directly with banks, bank's legal representatives, client's legal representatives in the monitoring of loan applications post approval through to settlement.

Customer Service Officer

ABOUT BTB: B2B WHOLESALE is a progressive, fast growing wholesale telecommunications company, servicing Retail Service Providers, handling their Billing, Provisioning, Customer Service and Debt Collection Services. Our company has been built from the ground up with state of the art systems and processes using the extensive experience of our people, who have a combined industry experience of over 70+ years in the telecommunications industry. Our aim is to be the leader in the wholesale aggregation market providing unique and complete Tier 1 product offerings, coupled with best of breed technology, systems and processes, enabling our partners to succeed in the marketplace. More information about B2B WHOLESALE can be found at our Website. www.b2bwholesale.com.au We are seeking an experienced customer service attendant to join our growing team for immediate start. Full Training is provided with the job. Huge opportunity for professional growth

Trainer- Sales

Develops, maintains and improves program modules and instructional materials Responsible in delivering program-specific training to new hire and existing employees

IB SALES REP L1

No Job Description

Trials Representative

Your role is focused on outbound calling to businesses within the building and construction industry to promote the campaign's website and generate a free trial of the product, to grow client numbers.

Trials Representative

Your role is focused on outbound calling to businesses within the building and construction industry to promote the campaign's website and generate a free trial of the product, to grow client numbers.

Trade Support Representative

Your role is focused on supporting the Trade Support department to ensure our clients are able to speak to someone from the campaign every time they call.

TS REP. L1

To provide real-time resolutions to technical concerns of customers, serve as a subject matter experts in resolving different technical issues and educate customers on technical aspects while ensuring customer satisfaction

TS REP. L1

Technical Support Representatives are the “voice” of our organisation, and therefore must be courteous, efficient and knowledgeable. Our Technical Support Representatives are highly trained troubleshooters, negotiators, conflict managers, mediators, and solution providers. They represent the company’s culture, ethics and level of professionalism

Trade Support Representative

Your role is focused on supporting the Trade Support department to ensure our clients are able to speak to someone from the campaign every time they call.

OB SALES REP L1

Outbound Sales Representative is tasked to sell products or services over the phone from the call center. They usually dial predetermine sales leads generated from the campaign's Website. The outbound sales representative calls the sales leads and delivers a sales presentation from a pre-written script. Additionally, many outbound sales representatives are required to keep detailed records of their sales leads thru the campaign’s CRN

Customer Service Generalist

JOB SUMMARY: A customer-oriented service representative acts as a liaison, provides product/service information and resolves any emerging problems that our Distributors/customers might face with accuracy and efficiency. The target is to ensure excellent service standards and maintain high customer satisfaction.

TS REP. L1

To provide real-time resolutions to technical concerns of customers, serve as a subject matter experts in resolving different technical issues and educate customers on technical aspects while ensuring customer satisfaction

Collections Agent

BTB is a progressive, fast growing wholesale telecommunications company, servicing Retail Service Providers, handling their Billing, Provisioning, Customer Service and Debt Collection Services. Our company has been built from the ground up with state of the art systems and processes using the extensive experience of our people, who have a combined industry experience of over 100+ years in the telecommunications industry. Our aim is to be the leader in the wholesale aggregation market providing unique and complete Tier 1 product offerings, coupled with best of breed technology, systems and processes, enabling our partners to succeed in the marketplace. More information about BTB can be found at our website, www.btbaustralia.com.au We are seeking a Collections Agent to join our growing team for an immediate start. Full training is provided with the job. Huge opportunity for professional growth.

Operations Manager

Provide strategic direction and support to manage your departments to ensure its success in productivity and growth.

QA Analyst

ABOUT BTB: B2B WHOLESALE is a progressive, fast growing wholesale telecommunications company, servicing Retail Service Providers, handling their Billing, Provisioning, Customer Service and Debt Collection Services. Our company has been built from the ground up with state of the art systems and processes using the extensive experience of our people, who have a combined industry experience of over 70+ years in the telecommunications industry. Our aim is to be the leader in the wholesale aggregation market providing unique and complete Tier 1 product offerings, coupled with best of breed technology, systems and processes, enabling our partners to succeed in the marketplace. More information about B2B WHOLESALE can be found at our Website. www.b2bwholesale.com.au We are seeking an experienced customer service attendant to join our growing team for immediate start. Full Training is provided with the job. Huge opportunity for professional growth

IB SALES REP L1

You will be responsible to make range of outbound and inbound calls, whilst providing excellent customer service. Offer postpaid plans to Australian consumer for mobile, wireless broadband, home phone, VOIP and other telecommunication products and services.