Customer Service Representative (CARE)

In the course of determining whether to hire you for employment purposes, Acquire Group of Companies will collect and process Personal Data relating to you and, if applicable, your relatives and character references. These Personal Data include information for identification and other personal circumstances, contact information, employment preferences, educational and employment background, personality attributes, skills, licenses, certifications, and other credentials, organizations and affiliations, and government-issued information and/or certifications or clearances particular to an individual. Collection of Personal Data shall be made through various channels such as third party background checks, and application forms, interviews, and online tests as well as assessments completed by you.

By signing this consent form, you provide consent to Acquire Group of Companies to:

1. Collect and process your Personal Data, as provided under applicable laws, regulations, and Acquire Group of Companies’ policies, for its affiliates’ and partners’ hiring purposes including all forms of recruitment assessment and background checks;
2. Make your Personal Data available to Acquire Group of Companies affiliates and partners for them to process for the same hiring purposes as indicated above; and
3. Make your Personal Data available, and to permit Acquire Group of Companies’ affiliates and partners also to make your Personal Data available:
• a. To third parties who provide products or services to Acquire BPO or its affiliates and partners for the same hiring purposes as described above; and
• b. To other third parties, where required or permitted by law, including regulatory authorities, government agencies, as well as parties with whom you voluntarily transact.

You also confirm that, before providing us with the Personal Data character references (“Your Contacts”), you have obtained their consent to: (i) you collecting their Personal Data; (ii) you sharing the same with Acquire Group of Companies; its affiliates and partners, and the third parties as indicated above; and (iii) to the processing (for purposes of hiring you for employment) of their Personal Data by Acquire Group of Companies and its affiliates and partners indicated above as provided herein.

The Personal Data will be retained in Acquire Group of Companies’ records as part of its potential talent pool for a maximum period of five (5) years, (“Personal Data Retention Period”). Unless retention for a longer period is required for reasonable cause, the disposition of Personal Data shall, upon the lapse of the Personal Data Retention Period, be effected by Acquire Group of Companies in accordance with applicable laws and regulations.

You and your contacts are entitled to certain rights in relation to the Personal Data that may be collected from you (and from your contacts), including the right to access, correction, and to object to the processing, as well as the right to lodge a complaint before the National Privacy Commission in case of violation of your or your contacts’ rights as data subjects. You may consult the Acquire Group of Companies’ Data Privacy Officer for any concerns regarding your Personal Data.

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