Your role is focused on outbound calling to businesses within the building and construction industry to promote the campaign's website and generate a free trial of the product, to grow client numbers.

DUTIES AND RESPONSIBILITIES

  • High volume outbound calls to leads in order to arrange a 30 day free trial

  • Educating potential clients on our product offering

  • Effective objection handling

  • Attain daily and weekly targets

  • Maintain in-depth product knowledge

  • Update and maintain accurate client notes in Salesforce.com

  • Have quality conversations with clients to set up the sales person at the end of the trial period and to maintain a conversion rate of 40%

  • Ensure that all new clients have appropriate business and licensing registration

MINIMUM REQUIREMENTS

  • Excellent verbal and written communication skills

  • Three to five years of experience in the BPO industry

  • Ability to operate effectively in a high call volume environment

  • Ability to close a deal

  • Excellent customer service skills

  • Working knowledge of CRM systems

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