You are an important component in the business, working alongside our Customer Loyalty Team to ensure our customers are given excellent service in relation to their concerns.

A SNAPSHOT OF YOUR ROLE

  • Understanding customer business challenges.

  • Developing the solution and designing the architecture to solve the customer need.

  • Establishing business cases and helping customers choose our solution.

  • Provide excellent customer service

  • Take ownership until issue is resolved

  • Coordinating with order writers, engineer and customer to provision orders timely.

A BIT ABOUT YOU

  • Bachelor’s degree or six or more years of relevant work experience.

  • Two or more years of work experience in business to business sales

  • Customer service back ground

  • Proficient in English

  • Knowledge of telecom services and benefits of data, voice, cloud, managed services IT, security, mobility, and TVv

  • Handled an array of customer service issues such as billing, contract renewals, repair, and account reviews

  • Worked on a sales team and met challenging sales targets.

Apply for this job

Thank you for your application.

Our recruitment officer will call you as soon as possible.