We are a global platform where shoppers deliver to shoppers and make money while out shopping. As a Customer Service Representative, your role is vital in keeping our customers happy and contributing to our organization’s growth and success.

A SNAPSHOT OF YOUR ROLE

  • Working through customer emails – responding to queries

  • Answering customer live chats regarding the same queries and requirements as done in the emails

  • Putting independent problem-solving skills to work, making sound decisions in assessing the customers’ needs by giving accurate information.

  • Understanding all the business and products’ aspects to provide proficient support.

  • Handling all requests with due skill and care.

  • Demonstrating strong verbal and written communication skills, including appropriate grammar and punctuation.

  • Promoting and demonstrating Acquire’s values internally and externally.

A BIT ABOUT YOU

  • Excellent in customer service.

  • With excellent English communication, listening and organizational skills.

  • With at least a year of financial background

  • With a high-level of PC competence, typing skills and accuracy.

  • A CSAT champion/top performer.

  • With a knack for multi-tasking.

  • Able to solve problems and work under minimal supervision.

  • Adept in learning new workflows and task

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