Sitting within the nib Travel team as the Reporting Analyst, you will provide daily reporting & workflow management needed to keep our business in check and provide insight to improve and grow the business.


  • Daily data extracts and creation of reports from various sources .e.g.. Activity/Volume, Service, SLA/KPI productivity reports, , d Claims and business analysis reporting, Business support/finance reports, etc.

  • Collation of data for monthly Business reporting requirements to internal and external stakeholders and partners.

  • Identification, analysis, and interpretation of trends or patterns using statistical methods

  • Creation of reports and presentations to share findings and recommendations with the internal team and other stakeholders.

  • Creation of statistical models that depict company-wide trends

  • Development of high-level performance reporting presented to departmental and senior management

  • Proactive identification and analysis of trends in marketing campaign performance reporting data

  • Provide assistance to other deliverables as required.

  • Creation of monthly forecasts based on historical performance and trends/initiatives

  • Monthly coordination with other teams for cost alignment to ensure all relevant data is captured

  • Consolidation and transformation of existing data sets and reports to a refined volume of relevant reports.


  • Advanced skills and knowledge of reporting tools such as MS Excel and Google Sheets and Tableau

  • Proven analytical skills in areas of reporting and providing insights on results

  • Experience of monitoring and ensuring quality within internal processes and reporting standards

  • Strong written and verbal communications skills and attention to detail

  • Sound knowledge of SQL and databases for data cleansing, manipulation and transformation

  • Culturally capable of operating in a fast-moving dynamic business where operational excellence is expected and a high work ethic and can-do attitude comes naturally

  • Strong interpersonal skills, ability to solve problems in a team-oriented environment

  • A delivery-focused, self-starter able to operate with limited supervision

  • 2 years’ experience as a Data/Quantitative/Reporting Analyst in a related environment

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