As a Business Analyst, you will be part of a high-performing customer-centric team in Manila, with opportunities to create a positive impact on people's lives and the future of work, through our mission: empowering people to realise the full value of their skills.


  • You will be promoting a culture of data integrity and process excellence using Tableau as the main reporting tool

  • You will own process mapping, report preparation and analysis for stakeholders in Sydney & Manila. This would include identifying, analysing, and interpreting trends or patterns in complex data sets for process improvement initiatives

  • Analyse productivity and performance within the customer support function and provide guidance/recommendations to team leaders and managers


  • Working with a multi-culturally diverse team in a hyper-growth environment

  • Loads of opportunities for growth and learning

  • Our values: stay open, people matter, when it's on, it's on, own it

  • We'll set you up for success by having you fly out to our Sydney HQ for training

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