As a Phone Screener, you are front-liners in selling the organization to active and passive job seekers. You are expected to turn all leads into show-ups to support hiring requirements for all PH sites both Acquire and Shore.


  • Responsible in making sure all leads are tapped, PH wide

  • Conducts a follow-up call on the scheduled interview to assure show-up

  • Sends out text blast to all received leads as info text or reminder to increase contact rate

  • Maintains a tracker of all processed candidates with status from point of receipt to hired/failed

  • Sets proper expectations to all candidates

  • Shares a responsibility with channel owners to assure set SOH and CPH is met


  • Must have a proven track record in managing a recruiting team in a BPO or in a related industry

  • Developing and implementing strategic process in line with profiling and recruiting

  • Formulation, review, evaluation and improvement of recruitment processes, policies and tools to achieve staffing goals and maintain quality

  • Managing and motivating the team to ensure that they produce results, meet or even exceed their targets and goals.

  • Partnering with hiring managers in determining staffing requisitions to improve quality of candidate endorsements through proper solutioning and guidance on profiling as aligned in the business need.

  • Knowledgeable in applicant tracking process and systems and competency-based system methods

  • Strong English communication skills both written and verbal

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