We’re an award-winning global outsourcer providing a suite of contact center and back office services. We’re proud of our success as Australia’s largest outsourcer to the Philippines and as our Leads Verification Specialist, you’ll continue to drive success for our accounts. As an Acquire BPO employee, you are responsible for complying and enforcing policies and procedure designed to achieve information security. You are also responsible for protecting credit card, personal and/or sensitive personal information that you may handle or process during your employment in Acquire BPO

A SNAPSHOT OF YOUR ROLE

  • Negotiate with debtors with the intent of finalising payment of outstanding accounts

  • Contribute positively to workplace morale

  • Ensure the security and proper use of the company’s assets

  • Demonstrate professionalism and positivity toward clients, debtors and other staff at all times

  • Ensure complete and consistent compliance to regulatory requirements, applicable legislation, and company policies and procedures

A BIT ABOUT YOU

  • Minimum 12 months collections experience

  • Thorough knowledge of privacy legislation

  • Effective communication and negotiation skills

  • Effective listening skills

  • Excellent telephone technique

  • Sound PC skills

  • Ability to diffuse tense situations and remain calm with aggressive debtors

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