We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. As a Customer Service Agent, your role is vital in keeping our customers happy and contributing to our organization’s growth and success. As an Acquire BPO employee, you are responsible for complying and enforcing policies and procedure designed to achieve information security. You are also responsible for protecting credit card, personal and/or sensitive personal information that you may handle or process during your employment in Acquire BPO

A SNAPSHOT OF YOUR ROLE

  • Non-Voice (Email) processing of customer enquiries

A BIT ABOUT YOU

  • Excellent communicator (written and spoken)

  • Knowledgeable about contact center operations and metrics.

  • With strong interpersonal, customer service, computer skills and strong background in up sales

  • Exceptional listener; able to comprehend well.

  • Average typing speed- 40 WPM

  • Detail-oriented

  • Previous Email support is a plus

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