We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. As a Business Support Officer, your role is vital in keeping our customers happy and contributing to our organization’s growth and success. As a Shore Solutions Inc. employee, you are responsible for complying and enforcing policies and procedure designed to achieve information security. You are also responsible for protecting credit card, personal and/or sensitive personal information that you may handle or process during your employment in Shore Solutions Inc.

A SNAPSHOT OF YOUR ROLE

  • Service

  • Quality

  • Working effectively

  • WHS responsibility

  • Compliance

A BIT ABOUT YOU

  • Demonstrated experience in a customer service environment and/or insurance service industry.

  • Preferably with Finance and accounting background/experience

  • Motivated to achieve Key Performance Indicator’s (KPI’s) and uphold Groups Vision and Values

  • Dedication to excellence in customer service in a high pressure environment.

  • Willingness to learn and maintain new skills.

  • Administration and organization skills.

  • Attention to details and ability to follow detailed process instructions.

  • Problem solving and analytical skills.

  • Ability to use IT and Microsoft applications, especially Excel spreadsheets.

  • Accounting skills is preferred.

  • Flexible and positive work approach and attitude.

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