We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. As a Business Support Officer, your role is vital in keeping our customers happy and contributing to our organization’s growth and success.
As a Shore Solutions Inc. employee, you are responsible for complying and enforcing policies and procedure designed to achieve information security. You are also responsible for protecting credit card, personal and/or sensitive personal information that you may handle or process during your employment in Shore Solutions Inc.
A SNAPSHOT OF YOUR ROLE
A BIT ABOUT YOU
- Demonstrated experience in a customer service environment and/or insurance service industry.
- Preferably with Finance and accounting background/experience
- Motivated to achieve Key Performance Indicator’s (KPI’s) and uphold Groups Vision and Values
- Dedication to excellence in customer service in a high pressure environment.
- Willingness to learn and maintain new skills.
- Administration and organization skills.
- Attention to details and ability to follow detailed process instructions.
- Problem solving and analytical skills.
- Ability to use IT and Microsoft applications, especially Excel spreadsheets.
- Accounting skills is preferred.
- Flexible and positive work approach and attitude.