This position is primarily responsible for coaching agents to ensure compliance on metric standards, monitor continuous improvement of agents by interpreting performance data on a regular basis and ensuring consistent delivery based on the implementations of action plans. Supervisory Level.

Responsibilities.

  • Responsibilities.

  • Qualifications

  • Internal Applicant Eligibility Specifications:

Apply for this job

Thank you for your application.

Our recruitment officer will call you as soon as possible.